- Pioneered and currently spearheading the development of a vibrant digital community of e-commerce entrepreneurs at Just Startup, fostering collaborative knowledge-sharing and providing practical insights for over 650+ brands.- Established strategic partnerships, contributing to the growth and success of Just Startup as a pivotal player in the e-commerce industry.- Deliver comprehensive consultations to community members, enhancing their understanding of the e-commerce landscape and facilitating strategic decision-making.- Host engaging events that brings together industry experts, influencers, and entrepreneurs, creating a dynamic platform for networking and idea exchanges.- Positioned Just Startup as a cornerstone for growth by providing valuable resources, mentorship, and fostering a collaborative environment.- Implemented streamlined operational processes to optimize external communication and consultancy procedures, ensuring efficient and effective support for community members.- Proactively engaged in marketing campaigns, collaborating with brands to amplify their presence within the community and beyond.- Played a key role in the execution of successful marketing campaigns, aligning with Just Startup's commitment to supporting businesses through their entrepreneurial journeys.

At Shopify for Startups, I was responsible for helping our highest growth/impact merchants accelerate their growth. Here we were responsible for developing technology solution strategies, digital marketing assets, and educational learning resources. Worked in partnership with some of the largest accelerators and incubators to help make commerce better for everyone (SHEeo, Backstage Capital, District Ventures, etc). Developed partnerships with app developers and various partners to help educate and elevate our startup merchants experience.

As the Sr Account Manager and lead of Partnerships for the Shopify Ignite program and Shopify for Startups (S4S) program, I developed and grew programs that aimed to accelerate the growth of merchants. My focus was on events, education, partner offerings, and other exclusive incentives that facilitated growth. Collaborating with cross-functional teams throughout the organization, I ensured that our program offerings were constantly increasing, data and processes were optimized, and the overall merchant experience was improved. Communication was crucial in this role, and I was able to effectively convey complex programming and processes to senior leadership across the company. Strategic partnerships, including accelerators, technology, and agency partners, were also under my purview. Furthermore, I managed all internal operations, from CRM to email automation, project/program management, Shopify website, digital community, LMS, deal flow, data, reporting, as well as facilitating and hosting IRL events and virtual webinars. These collective programming efforts served important partnerships like the Detroit Pistons, Google, the Canadian Digital Adoption Program, the Government of Australia and Afropunk.

Providing SMB's & Agencies programming, resources and support to empower organizations/businesses to launch or grow their business.

- Helped our highest growth/impact merchants accelerate their growth by developing technology solution strategies, digital marketing assets, and educational learning resources.- Worked in partnership with some of the largest accelerators and incubators to help make commerce better for everyone (SHEeo, Backstage Capital, District Ventures, etc).- Developed partnerships with app developers and various partners to help educate and elevate our startup merchants experience.- Engaged, managed, retained and grew an assigned book of business. Contributed to quarterly and annual targets for retention, growth and merchant health. - Analyzed my merchant's business needs, identified strategic partnership opportunities, and developed strategies to ensure growth, satisfaction, and retention.