Maintaining maintenance parts list, compliance of components. Entry into service of new aircraft and manage engine changes. Managing and maintaining all aircraft maintenance documentation archiving. Responsible for managing training of new staff within archiving unit. Assisting with project delivery within technical information management. Completion of desktop audits for leased aircraft. Compiling back to birth records for engines and landing gears at aircraft end of lease and disposals. Carrying out monthly reports for leased aircraft to keep lessors up to date with aircraft utilisation

Manage Approvals and Authorisations team to provide customer excellence whilst maintaining compliance. Performance manage and motivate team to develop cross functional skills. Encourage continuous improvement of processes to align with operational requirements. Approved licence referee for all Engineer Licence applications. Carry out all reviews and licence recommendations for Part 66 licence applications. Liaise with CAA and all operational areas to improve service standards. Authorised OJT (On the job training ) smd Licence Referee signatory. Review and sign all first type rating OJT, for submission to CAA. Liaise with other NAA. Ensure any regulatory changes are adopted and compliance is met. Maintain and manage all aircraft certification i.a.w Part M sub part G. Approved form 4 Airworthiness Review Certificates extensions signatory, carry out ARC extensions. Responsible for ensuring all certification requirements are met for all new aircraft entry into service.

Develop, plan and deliver on boarding programme for all new entrants to Engineering. Ensure all relevant training is planned and delivered to allow all delegates to obtain relevant authorisations. i.a.w Part 145 requirements. Ensured programme met operational and regulatory requirements whilst installing brand behaviours. Improved programme to allow all Maintenance and support staff to meet required standards in readiness to carry out their duties. Upskilled as a Part 145 instructor to meet programme demands.

Technical Information Management team lead responsible for maintaining all maintenance data. Ensuring current approved data is made available to engineering community. Continuously improving processes and setting best practices. Making use of technology to allow engineers to access data. Ensuring data is made available accurately and meets all regulatory compliance. Archiving and storing data. Motivating and performance managing team, to deliver service to a high standard.

Responsible for all British Airways fleet aircraft certification. Management and maintenance of all Airworthiness Review Certificates programme. Ensuring compliance is maintained I.A.W Easa Regulation Part M sub part G. As an approved form 4 holder completion of all Airworthiness Review Extensions.

Carrying out administrative tasks for catering and service development team. Managing senior management diaries, assisting with recruitment.

Customer service agent at Terminal 1, providing assistance to young travellers. Ensuring passengers travel documents meet requirements. Boarding passengers.