- Mindlance is historically an IT staffing company and within the last year has built a specialized creative, marketing, and front-end digital division (I worked primarily with UX/UI programmers and product, graphic, and visual designers)- Managed the primary enterprise account for the newly developed Creative Division (Royal Bank of Canada)- Built and implemented sales processes, tracking systems and activity goals- Met with clients on hiring strategy, candidate quality checks, upcoming and open roles, and rate negotiations- Coached and directed recruiters on submission strategy and creative, marketing and digital industry best practices and role nuancesFounded in 1999, Mindlance is a certified diversity business (MBE) and ranked one of the fastest growing U.S workforce solutions firms by SIA for nine consecutive years. Mindlance has been consistently recognized as one of the best performing partners to industry-leading MSP programs including Kelly, Tapfin, ProUnlimited, Pontoon, GRI, WorkforceLogiq and Agile-1.As a recruitment-centric talent acquisition company, Mindlance provides Technology, Engineering, Clinical, Scientific, Finance, Marketing, Professional and Payroll Management staffing services to Fortune 1000 and Fortune 500 clients across the US, Canada and India. With an annual revenue of over $300 million and growing, the Mindlance story is one of calculable achievement, made meaningful by the commitment to keep getting better in a way that is mindful and creates a balance that works for everyone.Visit www.mindlance.com to learn more about us and our latest job openings.Staffing Industry Analysts (SIA) recognitions:Fastest Growing U.S. Staffing Firms (2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011)Largest U.S. Staffing Firms (2019, 2018, 2017, 2016, 2015)Largest Diversity-Owned U.S. Staffing Firms (2019, 2018, 2017, 2016, 2015)Largest IT Staffing Firms (2019, 2018)Largest Clinical & Scientific Staffing Firms (2019, 2018)

• Target potential clients using Motion’s market research and sourcing programs (I specialized in placing fullstack and backend .NET developers as well as PMs: product, project, and program managers)• Open new client accounts using proven sales best practices and the positive foundation of Motion’s brand and reputation• Build trustworthy and valuable relationships with clients leveraging the collective information pool and by collaborating with dedicated local marketing professionals• Facilitate positive process outcomes from the sourcing phase to the recruitment phase using Motion’s extensive library of placement guides

• Professionally negotiating with clients and exploring monetary solutions to arrange payments for past due accounts• Maximize revenue by selling potential options and extensions on loan agreements with clientele where applicable• Provide exemplary customer care by providing assistance on any complaints and questions a client may have with their account or related products and services• Update client files with appropriate information and ensure compliance to follow regulatory, legal, and corporate guidelines

• Coach fellow employees on achieving goals and developing necessary skills in order to gain results while enhancing team performance, offering feedback, and demonstrating superior sales skills and work ethic• Identify strengths and weaknesses of the group and assign tasks to each team member accordingly, therefore maximizing output and efficiency in the retail selling process• Evaluate team progress by measuring individual goals and setting clear expectations of shared goals• Resolve conflict amongst other employees and use problem-solving skills to mediate an unbiased solution• Organize team initiatives by arranging meetings, topics of discussion, and facilitate communication amongst other team members in order to harmonize the work culture and environment

• Direct and coordinate the organizations’ financial and budget activities of $1.5 million dollars to fund operations, maximize investments, and increase efficiency• Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems• Analyze operations to evaluate performance of the organization in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change• Prepare budgets for approval and presentation, including those for funding or implementation of programs and events• Negotiate or approve contracts with suppliers, distributors, or other organizational entities• Directly managed and supervised a team of 10 associates and 5 committee members

• Administer and maintain financial paperwork including budgets, invoices, contracts, and receipts• Monitor funding and disbursements by tracking metrics and producing analytical reports• Consolidate and update budgets as needed to ensure financial accuracy and transparency• Communicate with vendors and suppliers on outstanding payments and draft invoices if necessary• Manage all entries and deposits into the QuickBooks account• Screen check requisition forms and perform monthly reconciliations to balance the ledger and books

• Serve as a positive role model for a class of 25 students as a representative of the Ted Rogers School of Management• Facilitate weekly breakout group sessions regarding topics of diversity, leadership, teamwork, adversity, and time management (preparation, reliability and punctuality required)• Provide accurate information regarding academic resources and support centers to enhance student success• Prepare for weekly sessions by reviewing materials and fine-tuning a facilitation plan