Jasdeep Singh Email & Phone Number

Melbourne, Australia

Noida Area, India

➢ Facilitated workshops, gathered and documented requirements from multiple business stakeholders➢ Liaised with key stakeholders at all levels to communicate business requirements and specifications➢ Documenting the functional specifications of complex web and mobile applications➢ Lead the migrations & implementation projects related to IN – Charging➢ Coordinated with multi vendors across the globe for upgrading Diameter interface➢ Managed VMware ESXi and configured the virtual machines using VCenter➢ Designed and configured High availability system supporting application and database➢ Installed, configured and managed Linux and Oracle system on VMs ➢ Configured and installed bash scripts for monitoring and performed data analysis➢ Setup AWS lab with multiple EC2 instances to test system upgrades and managed IAM for entire team➢ Managed the AWS lab to ensure the budget is within the project estimates➢ Troubleshoot network issues, application issues using tools like Wireshark, tcpdump and traceroute➢ Identified and prioritized defects, and worked with offshore development team to resolve them in timely manner➢ Prepared requirement traceability matrix to ensure requirement validation and testing

Gurgaon, India

➢ Detailed analysis in support of business requirements and contribute to system design processes➢ Closely liaised with multiple vendors to confirm business requirements of SIM card form factors (1FF, 2FF, 3FF, 4FF)➢ Worked with stakeholders (Top to Bottom) to identify the risks and mitigated them to avoid impact on project deadlines➢ Installed, configured and managed Virtualization platform (VMWare ESXi) ➢ Designed both network (VLAN, Routing) and applications and deployed on virtualization platform➢ Formulated use cases, testing (UAT) with customer and sign off➢ Provided production support to ensure KPI/SLAs are delivered➢ Migrated on-premises data to AWS cloud using (EC2, VPC, RDC and ELB)➢ Managed the application performance on AWS➢ Analyzed customer network changes through change management committee, identified its impact on business and provided optimum solution➢ Designed the entire system migration (application and database) to support Disaster Recovery➢ Supported the team of 3 members in Stockholm for implementing IOT/M2M in BWM project

Ghana

➢ Worked as an Application support analyst for transitioning Ericsson SASN solution with Huawei VGS solution in MTN-Ghana and Etisalat-Nigeria➢ Worked as Delivery lead for SDP Project in MTN-Ghana, Liberia, Cote D'Ivorie, Bissau, Conakry and South Africa➢ SME for interface integration of Middleware application with MTN network elements (STP, CCN, IVR, Billing, Mobile Money, HLR, USSD, MMSC, SMSC) using protocols like Diameter, HTTP, Sigtran, SS7, HTTPS, SMPP, IAM (Identity Access Management)➢ Installed, configured and managed blade servers, NAS/SAN storage (Huawei, Netapp)➢ Installed and configured RHEL (Linux), CentOS, Windows Server 2012 and Oracle➢ Created LUN on storage and mounted with application servers➢ Designed and configured Network elements like Switches, Routers and Load Balancers (F5, Emerson)➢ Installed, configured and performed UAT with customer➢ Troubleshooting issues by taking traces using Wireshark and application traces using tcpdump➢ Worked with hardware vendors round the clock in case of any failure➢ Worked with 30+ vendors to understand their business requirement in order to onboard/ migrate their services on SDP platform (Middleware) through SOAP-XML/WSDL interface➢ Designed and implemented subscription manager for the migration services on Huawei-SDP platform➢ Facilitated trainings/workshops for MTN/vendors to implement solutions➢ Successfully implemented NOC ticketing system in BMC Remedy system for tracking and managing incidents➢ Prepared project plan, WBS and high level design document for each service onboarding➢ Lead the team of 5 engineers to deliver and support customer from 5 different countries➢ Member of change advisory board (CBA) to plan/authorize production upgrade or operational change

New Delhi Area, India

➢ Key responsibility is delivery management (Project Planning, Scope definition and management, Traceability management across the project life cycle, Communication plan, Technical evaluation /Pre and post implementation product review, UAT coordination)➢ Delivered and managed multiple project across the globe➢ Installed, configured and managed HP/Dell servers, HP Switches/Routers and HP NAS Storages➢ Installed, configured and managed RHEL, CentOS, Windows Server 2008 and MySQL➢ Configured and integrated the application with LDAP servers➢ Designed, configured and managed storage using iSCSI targets ➢ Designed and configured Linux cluster to deliver high availability system➢ Integrated VoiceSMS & VoiceMail system with Telecom network elements like SMSC, MMSC, USSDGW, Billing and IN-Charging➢ Provided production support 24x7 for any critical incident to meet the defined SLA➢ Performed system upgrades and tested the new features with customer and sign off➢ Fine tuned Linux/Database servers performance and managed access➢ Directed a team of 5 engineers to execute all integration/implementation tasks involving third party vendors as well as provided consultation to clients on system implementation➢ Software problem analysis, including: Problem / issue tracking, Product installation➢ Interfacing with other departments at various levels for Client Management Responsibilities➢ Generate final test data reports for presentation to the customer for final certification and acceptance.➢ Initiate and coordinate job activities in the field providing technical assistance to other members of the team

B.Tech, Electronics & Communication

Education record