• Provide the customer with an exceptional shopping experience at their convenience, while traveling.• Provide a well organized display of snacks, beverages, electronics, travel size toiletries, over the counter medication, as well as reading material.• Accrue an accurate and rapid POS system providing a swift purchase system. • Maintain price system • Keep items stocked and easily accessible for the everyday consumer and airport staff.

• Process weekly shipment, putting footwear and clothing in an organized systematic order. • Maintain and exceed the expected process intake, working with other employees to make daily quotas • Prep garment racks for floor and back room stock. • Zone the floors appearance at the end of store hours, making sure sales floor is appropriate for the next opening shift.

• Verify accurate inventory count by using a systematic SKU device, checking for discrepancies.• Proactively be of service to over 100 customers per shift, by answering questions, providing merchandise knowledge, processing orders, and overseeing payment.• Guarantee shelves are stocked and organized.• Maintain the sales floor, keeping a presentable and pleasing appearance for the customers.• Closure of Stores Location 08/31/24

• Aid residents in non-medical tasks including cleaning, serving food and beverages, documentation, and facilitating communication with medical staff or family.• Sustain a hospitable and safe environment by planning, scheduling, and overseeing various activities monthly.• Organize engagements and verified recreational activities for residents during their leisure time outside therapy or interactions with staff/family.• Promoted socialization, relaxation, entertainment, skill development, and time management for residents.• Worked with hospitality staff to provide quality clean services for staff and residents.• Abide by Covid 19 policies and regulations, declaring the hospital was thoroughly sanitized and deeply cleaned in accordance with health safety standards.• Stripper, sanitized and replenished linens for over 80 rooms.• Performed numerous of housekeeping services, includes but not limited to mopping, dusting, vacuuming, bleaching, scrubbing, and sanitizing.

• Manage Sales Floor ( Beauty, Accessories, Clothing Departments and Fitting Room). • Engaged proactively with customers on the sales floor.• Demonstrated exceptional product knowledge and customer service.• Utilized suggestive selling techniques to boost average transaction value.• Regulate a high level of accuracy in operating the point of sales system, completing over 300 transactions weekly efficiently and securely.

• Oversee POS system for 80–100 customers. Conducting cash, paperless, and card transactions confirming accurate cash flow.• Supervised customers utilizing self-checkout kiosks and addressed any technological requirements.

• Supported 30 - 60 customers during check-out using a modern POS system for cash, card, and paper transactions.• Managed inventory organization and replenishment at the register area.• Followed food grouping and Food Safety Regulations to pack customer items effectively.

• Temporary Contract Position• Foster customers and provide information in response to inquiries about claims, authorizations, appeals and benefits.• Provide Mental Health benefit information to members and providers inquiring about copay, deductibles, co insurance, etc.• Manage IN and OUT of network benefits.• Administrate the status of mental health claims submitted.• Initiate, approve or deny authorization regarding mental health.• Research authorizations to determine if appeals are necessary, if deemed so, provide initial evaluation for appeals.

• Serve as a Utility Clerk, supervising the stores presentation and sanitation.• Graciously welcome 50+ customers per shift into the store, which allowed me to build customer rapport.• Provide advice on products and product location.• Diligently handled transactions ; by using POS- credit, cash, moneyless, and exchanges/returns. • Memorize over 500 produce and bakery UPC codes, as well as thousands of product locations.

• Clean and systemize inventory, keeping clothing, jewelry, and accessories presentably pleasing. • Help customers find their ideal style by providing them with high quality service.• Rotate clothing according to seasonal needs, as well as visual merchandise displays/mannequins. • Manage products transactions and returns/exchanges, using a POS system.

• Temporary Contract- Tesla• Answer over 200 calls per shift meeting the daily quota in order to push as many pick ups as possible. • Prompt customer support with a professional, friendly and patient demeanor.• Proactively memorize multiple products, features and services.• Complete customer insights reports and input numerous amount of sensitive data.• Listen, diagnosed, and resolved all technical issues. Guide users through a step-by-step solution.

• Conducted weekly inventory checks, assisting in the identification and prevention of stock discrepancies.• Handled and resolved customer complaints, earning the store an increased customer satisfaction rate. • Conducted daily merchandise stocking achieving full shelf and rack availability.

• Covered California, Medi-Cal and Medicare.• Promptly answer up to 50 - 100 in-bound calls per shift, exceeding the company’s goal of a 90% success rate.• Utilize multiple systems and memorizing over 100 knowledge based protocols.• Obtain multiple healthcare plans and companies, including affordable healthcare plans. • Accommodate needs and wants.• Troubleshoot technical issues with customers step-by-step to ensure first call resolutions. • Build trustworthy, empathetic relationships with customers.