• Develops and maintains sales for assigned accounts. • Establishes a schedule for maintaining contact with established accounts, developing strong relationships with existing business. • Provides a service to customer base including price and delivery quotation, sourcing new or unusual products, and completing material estimates as needed. • Negotiates with customer to secure order. • Prepare quantity estimate and sales quotes, prepares quotes securing approval for specially priced orders. • Meets regularly with Director to reviews sales performance of assigned accounts and determine growth and development opportunities. Reviews and makes recommendations to Director to delete or add assigned accounts as needed. • Staying informed with market conditions, economic trends, products and services in order to be able to provide advice to clients

• Perform modeling/analytics to assist new product and pricing strategies for various lending products.• Develop direct-to-consumer marketing strategy and initiatives to support business growth objectives.• Help build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go to market strategies.• Support step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behaviour, creating risk models, and testing hypotheses using rigorous monitoring and analysis.• Manages customer escalations efficiently in order to reduce customer dissatisfaction• Facilitates relations between store departments and employees in order to ensure successful completion of the total project, including training employees on sales tactics and related programs

• Maintain and grow positive relationships with our existing clientele.• Outreach goal of 15 appointments per week with key trade accounts• Identify and target new customers and determine their needs.• Develop new sales opportunities (Commercial, Residential, Hospitality, Institutional)• Manage project specifications from inception to completion.• Organize product knowledge presentations with clients.• Update new and existing sample libraries & Décor Studios.• Actively participate in the facilitation of Industry Events, Trade Shows, Company Functions, Trade Associations• Customer Satisfaction• Provide expertise, education, and awareness of product portfolio to your customer base while maintaining a top level of customer service• Regularly review deliverables to ensure customer expectations have been met and surpassed

• Cooperate with the sales team to develop and execute a business plan designed to increase revenue and attract new prospects. • Understand the benefits of the products and services offered by our company, and fluently articulate those benefits to customers. • Maintain a high client retention rate through proper training, emphasizing quality customer service, client visits and cold calling techniques. • Track daily sales using company-provided software, and prepare and present sales reports at weekly meetings. • Identify any weaknesses or additional training needed by the sales team, and implement training programs as needed to improve performance. • Utilize professional networks to improve relationships with current customers and reach out to new prospects.