Jasmeet Kaur Email & Phone Number

Toronto, On, Ca

• Work with different clients and their operations while auditing multiple reports and database.• Oversee daily tasks of team members and maintaining smooth operations.• Create an aspiring environment with an open communication culture• Monitor team performance and metrics for growth and improvement• Work with Account Managers and CSR's team to capture more business and retain existing customers• Maintain Performance KPI's for Client Relations team and identify gaps.• Work with IT, Billing, Development team on operational projects.• Deal with escalations and issues with Clients Relations and Operations.

• Utilise data analytics to identify and resolve supply chain issues and improve overall performance using analytical softwares such as Tableau.• Use analytical models and mathematical analysis to create and maintain key performance metrics.• Report on supply chain KPIs to verify compliance with established standards.• Implement best practices and process improvements to boost supply chain performance.• Train new and exisiting employees and lead them for daily tasks and responsibilities.• Conduct data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.• Devised strategies to streamline supply chain operations and reduce expenditures.• Support senior company leaders by delivering reports outlining performance to drive process improvements.• Study movement of goods to identify gaps in efficiency and other areas needing improvement.• Bridging the gap between different aspects of business by acting as a link between Dispatch, IT , Operations and Billing.• Suggest improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.• Coordinate with freight forwarder to provide vendor shipping details and obtain shipping updates.• Working on Stellantis account and maintaining the relationship with client by providing results on daily requirements.

Mississauga, Ontario, Canada

• Ensure smooth operations between clients and contractors.• Assist with training and onboarding of new team members.• Oversee transportation and follow up with service providers and customers.• Plan shipments proactively to ensure safe and timely delivery to achieve higher VOC.• Monitor routes to ensure successful completions of deliveries.• Preparing manifest for stores and warehouses for delivery.• Matchings drivers with the orders after reviewing hours and miles available per day.• Remain flexible on assigning shipments to adapt needs of customer’s demand.• Work on daily reports to ensure the KPI’s are achieved.• Making sure drivers are getting paid accurately, including bonuses.

Toronto, Canada Area

Skilled in Customer Service and Communication.Keeping the department clean and presentable to improve sales.Maintain Stock accuracy on the floor to increase customer satisfaction.Handling customer order delivery and its fulfillment from the warehouse and CDC.Keep a check on A-stock products and apply tactics to sell more.Update website for offers and weekly deals. Make sure the department is safe for customers and all the items are in best selling condition.

Skilled in Customer Management.Work with the crew and train them to work in a safe and ethical environment.Handling POS and managing the records of sale.Making sure that the work in done in a timely manner and effectively.Awarded "Employee of the month" among 80+ employees.

India

Internship

Post-Graduate Diploma, Advertising

Activities and Societies: Media Buying, Digital E- marketing, Integrated Marketing, Media Strategies, Google Ads, Analytics, Research

Post-Graduate Diploma, Logistics, Materials, And Supply Chain Management

Activities and Societies: Purchasing, International Logistics, Supply and Demand, Warehouse Management,

Bachelor Of Commerce - Bcom, Business/Commerce, General

Commerce

Activities and Societies: Memeber of School Parliament