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Jasmine Carson is listed as Services Sales Lead at Gainsight at Gainsight, based in San Jose, California, United States. AeroLeads shows a work email signal at gainsight.com and a matched LinkedIn profile for Jasmine Carson.
Jasmine Carson previously worked as Services Sales Executive at Gainsight and Customer Account Manager at Gainsight. Jasmine Carson holds Bachelor Of Science (Bs), International Business, Human Resources Management from California Polytechnic State University-San Luis Obispo.
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Experienced Services Sales Executive with a demonstrated history of working in the computer software industry. Skilled in Negotiation, Operations Management, Sales, Management, and Software as a Service (SaaS). Strong sales professional with a Bachelor of Science (BS) focused in International Business, Human Resources Management from California Polytechnic State University-San Luis Obispo.
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San Francisco, California, Us
° Skillfully craft, position, and sell services packages to prospective and existing customers, developing new packages and pitch strategies leading to 3 consecutive quarters of 100%+ achievement of quota since joining the team.° Oversee sales enablement of existing and new packages for the broader sales team and build out new and improved processes to operationalize sales processes.
San Francisco, California, Us
° Managed renewals, upsells, and cross-sells for the SMB Segment, consistently exceeding targets for the previous five quarters by more than 100%.° Partnered with Technical COM to roll out Customer Success Best Practices, successfully improving service to customers in Renewals Management, Expansion Management, and Customer Health.°Led team strategic initiatives such as rolling out new Executive Business Review process with Clients and launching a new lead generation program.
Vineyard Haven, Ma, Us
° Managed initial onboarding and ongoing Account Management projects, effectively focusing on adoption, renewals, upsells, and building strong relationships with C-Suite Executives.° Integrated customer, partner, and train-the-trainer ILT content into the new onboarding process, leading to a 100% increase in client engagement following implementation and contributed to a 30% increase in retention.° Generated the best sales month in company history by launching a new product, which included implementing an online university and in-app support.° Provided ongoing customer marketing to drive engagement, creating in-app feature walkthroughs, new feature announcements for major releases, and email campaigns/blasts.
° Selected by CEO and Vice President of Engineering to launch the Customer Success Program, addressing issues with churn such as development/documentation of processes and hiring/onboarding of new CSMs.° Successfully retained 100% of key at-risk accounts through the development of an escalation and quarterly strategic review process.° Maintained a 100% renewal rate and optimized satisfaction by providing ongoing client engagement, expanding existing accounts, and increasing upsells.° Nominated by peers for numerous awards, including Delight the Customer, Talk Straight, and Spot (on).
° Secured new clients, such as SugarCRM, Gainsight, TIBCO, NGINX, and Couchbase, and produced $2M in sales by building an innovative outbound sales process and engaging demos for company products.° Tailored demos to align RFPs with each prospect’s custom requirements as the Pre-Sales Solutions Architect.° Onboarded and managed 4 new Account Executives and Outbound Sales Representatives during tenure.
° Created a training strategy and program for high-profile tech companies° Handled the scheduling and execution of public and private instructor-led training events, as well as providing ongoing customer support for each client.° Booked approximately 150 - 200 classes per quarter, which directly impacted the company’s ability to recognize $300,000 in revenue across clients over the same time period.
° Successfully doubled clientele through creative networking and guerrilla marketing.° Managed the recruiting process for my replacement by identifying qualified candidates, conducting interviews and selecting top professors.° Established goals, created personalized lesson plans & provided one on one career coaching for students.
Tampa, Fl, Us
° Fostered productive client relationships by leveraging cold leads, including Senior and C-Suite Leadership.° Created personalized pitches to present potential candidate to individual clients.° Managed the placement of consultants and direct-hire candidates, handling all aspects of the process from initial interview through final onboarding.
St. Louis, Mo, Us
° Mentored, trained, and motivated Management Trainees, who went on to consistently achieve monthly target goals° Oversaw branch operations and logistics, including developing and implementing content and pitch strategies aimed at a diverse international client base.
St. Louis, Mo, Us
° Positively impacted both the San Jose & San Francisco Branches bottom line through income analysis, and development & implementation of branch initiatives such as new and innovative sales techniques, resulting in a 2X increase in Roadside Assistance Program, (RAP) sales in the SJ office and a decrease in uninsured losses for the SF office.° Cultivated and nurtured VIP accounts and new corporate business, twice earning the Highest Level of Customer Satisfaction Award for the Northern California Region.
San Luis Obispo, California, Us
• Coached 2-4 year old gymnastics students in a positive learning environment.• Created weekly lesson plans, emphasizing age appropriate rhythm and movement.
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Jasmine Carson works for Gainsight.
Jasmine Carson is listed as Services Sales Lead at Gainsight at Gainsight.
AeroLeads has found 1 work email signal at @gainsight.com for Jasmine Carson at Gainsight.
Jasmine Carson is based in San Jose, California, United States while working with Gainsight.
Jasmine Carson has worked for Gainsight, Results.Com, Servicerocket, Profesores Nativos, and Kforce Inc.
You can use AeroLeads to view verified contact signals for Jasmine Carson at Gainsight, including work email, phone, and LinkedIn data when available.
Jasmine Carson holds Bachelor Of Science (Bs), International Business, Human Resources Management from California Polytechnic State University-San Luis Obispo.
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