Jasmine C. Email & Phone Number

Washington, Dc, Us

Arlington, Va

Alexandria, Virginia, United States

● Promoted to IT Business Analyst responsible for driving process analysis and improvements forthe Federal Emergency Management Agency, Office of the Chief Information Officer(FEMA OCIO) IT modernization projects within the software development life cycle framework.● Leverage Atlassian Jira, Atlassian Confluence, Microsoft SharePoint, and Microsoft Project tostreamline project tracking, user stories, sprint planning, and timeline management.● Facilitate operational support to end users by addressing general queries, transitioning projectartifacts, and providing technical project updates, while escalating more complextroubleshooting and application issues to the development team.● Proactively develop the project team’s written knowledge base to promote self-help resourcesby creating standard operating procedures, troubleshooting guides, and user manuals.● Establish and maintain relationships with key stakeholders to ensure communication, projectdeliverables, end user support, and processes meet their needs.● Prepare and present detailed project deliverables for leadership review, in accordance withcontract requirements.

Alexandria, Virginia, United States

● Conducted in-depth federal market research using GovWin IQ, USA Spending, SAM.gov, theFederal Procurement Data System (FPDS), General Services Administration (GSA) schedules,and GSA eBuy.● Identified potential prime and subcontractor teammates opportunities based on the company’score technical competencies.● Regularly participated in business planning activities and presentations; including civilian anddefense government pipeline reviews and weekly opportunity pipeline reporting.● Reviewed RFIs and RFPs with revisions for returned artifacts; ensuring compliance withstandards and gathered intelligence by the Business Development Team.● Updated FreshWorks CRM to maintain accurate civilian and defense pipeline data.

District Of Columbia, United States

● Collaborated with Account Executives to devise targeted outreach plans by identifying SeniorHuman Resource leaders, exceeding appointment setting goals.● Conducted extensive research to understand prospect and customer needs, enhancingoutreach effectiveness.● Sourced new sales opportunities through outbound prospecting and internal lead qualification.● Devised a multi-channel sales strategy to build a robust and steady pipeline.

Washington, District Of Columbia, United States

Clemson, South Carolina

Clemson, South Carolina

Clemson, South Carolina

Clemson, South Carolina

Clemson, South Carolina

Sandusky, Ohio

Bachelor Of Science - Bs, Cybersecurity And Information Assurance

Bachelor Of Science - Bs, Economics