Delivered exceptional customer service to at least 20 clients a day, resolving issues and staying attentive to every client’s needs.Promptly responded to at least 30 telephone calls per day, consisting of complaints, general inquiries, and questions and concerns, and successfully helped each person, or cooperated with management to assist them correctly.Made at least 30-50 calls per day for marketing and managing clientele.Managed 200 members’ data and kept track of billing and scheduling, maintaining customer service about up-to-date knowledge of account changes.Managed multiple systems simultaneously and multi-tasked while speaking on the phone and using the computer concurrently.