Jasmine Grant Email and Phone Number

Support the overall planning, coordination, and execution of well-organized data-collection processes, data visualization and producing academic program reviews and other assessment reports with collaboration from a variety of stakeholders, including the public, students, faculty, academic staff, The President’s office, and members of the Board of TrusteesCollaborate with the department Chief and Senior level directors to develop, establish and modify specific strategies for achieving goals, assessment plans to meet accreditation and program standardsCollaboratively partnered with administration, faculty, department chairs and deans on assessment initiativesManaged and responded to requests for consultation on assessment projects and assessment trainingAssisted in the development of training materials and workshops on assessment practicesResponsible for the refinement of departmental space, materials , methods and systemsFacilitate team engagement to provide support, coordinate tasks and ensure quick and efficient completion of department tasks to include, shared drive consolidation and new employee onboarding

Supported the overall planning, coordination, and execution of all events and promotions; coordinate assistance from other departmentsSuccessfully crafted budget development opportunities for special events with the community Coordinated approximately 100 monthly activities across 7 program pillars including a variety of diverse functions/activities for staff and residentsResearched, develop and manage relationships with vendors/entertainment to secure program engagementDaily supervisory responsibility for monitoring , training and issuing discipline as needed to a team of 2-8, including volunteers and colleagues.Improved budget efficiency by sourcing approx. 20 new vendors for the activity department through personal outreach and vendor managementCreated monthly departmental programming and operational support plans. Compose event and promotion-related communications, including property wide memos, event fact sheets and all property event and promotion collateral

Developed and modified office procedures and digital forms Supervised five to ten team members with the purpose of training them on new enforcement processes Successfully maintained and organized accurate computer-based records of reported citizen complaints and correspondence sent to the office of lawEnsured that before the request for litigation, ownership verification, receipt of notice, and personal contact with the defendant was properly documented in the case fileInitiated court actions in accordance with enforcement division procedures/policies; coordinated assistance from other departmentsProvided factual, clear and concise presentation before the court and the Board of Appeals Gathered and analyzed research, case decisions, legal articles and municipal code to produce supporting evidence that was precise, validated and factual

Managed overall planning, coordination, and execution events and promotion.Ensured exceptional client satisfaction by expertly planning and executing a diverse portfolio of events for esteemed government agencies, including the Department of Veteran Affairs and the Small Business AdministrationConducted extensive research to gain insight to forecast successful outcomes in order to deliver an impactful event experience for the client and attendeesDiligently monitored contracts to ensure compliance and successful seamless event deliveryProvided comprehensive reports to the executive team and clients as requestedAnalyzed post-event data to derive valuable insight for future event optimization and planningCommunicated with clients and the public through public relations

Skillfully used interpersonal and communication abilities in daily interactions with managers, guests, and employees. Responsibilities encompassed overseeing daily operations, collaborating closely with Gatehouse attendants and hotel staff to ensure high-quality meal and meeting servicesActively engaged staff to maintain guest satisfaction and handled constant interactions with 60-120 public guests each day during meal services and social eventsExecuted meeting logistics for business meetings and teleconferencesFacilitated departmental meetings to foster proactive approaches in guest relationsSupported various workplace functions, including reporting and follow-up on maintenance issues, recording weekly hotel satisfaction scores, and adapting to evolving team priorities and standards set by senior and corporate management and stakeholders Meticulously handled monthly accounts receivable and accounts payable, totaling at least $13,000.00 for the food and beverage and event services departmentEntered, edited, and reviewed staff payroll for a team of at least four direct employees and serviced as the payroll administrator for 25 employeesUtilized point-of-sale database to efficiently support daily operations and access relevant reportsProficiently created and edited team spreadsheets, ensuring seamless daily access to our database.

Analyzed information concerning facility operation, such as daily food sales, patron attendance, and labor costs to prepare the budget Maintained cost control of facility operations by following standard and business policies and procedures while maintaining inventory levels with routine inspectionCoordinated large and complex meetings involving high-level executives and large teams successfullyOrganized and directed training to resolve personnel difficulties, motivate, develop, and evaluate employees and performance in dining and lodging facilitiesSupervised staff while leading and multitasking a variety of responsibilities and activitiesReviewed food and beverage inventory lists submitted by each facility manager to determine that sufficient items were ordered/on hand and needs for event set-up needs made availableMonitored, budgeted and reviewed payroll records and financial transactions to ensure expenditures were authorizedWorked with sales teams to identify upsell identify opportunities and maximize account growth opportunities by at least 15% per sold event space

Initiated daily initiative to prioritize assignments that needed to be completed for event management and sales team; Directly assisted convention managers who handled full agenda programs for an estimated 500-2, 500 person meetings and in house attendees; Communicated and built relationships with incoming clients to gather information used by to execute an enjoyable and fluent meeting experience; Distributed and communicated key client information to all hotel departments to promote clients confident and increase guest experience. Made adjustments to team priorities and targets that changed through my time with the events team; Created and edited spread sheets using Microsoft word to provide reports for event managers and their clients; Worked with minimal supervision to complete tasks; and Responsible for managing up to $10,000. 00 in office purchases.

Took daily initiative to prioritize assignments that needed to be completed for banquet managers,culinary team, event management and sales team; Used payroll and point of sales database to supportdaily event and staffing functions; Responsible training staff on new payroll system and reporting results to the human recourses team; Worked with minimal supervision and took instructions to complete tasks; Served as operations liaison to the group and meeting contact; Worked with supervising team to delicate tasks to conference service and banquet hosts/employees to arrange events to insure plans run smoothly; Ordered tools, machines and equipment to complete proper and complete room setting up; Created and edited spread sheets to organize teams instruction and provide labeling and signage for events; Managed detailed events including traditional, cultural and religious weddings, UniversityPresidents dinning, meetings and celebratory events; and Completed goal setting sessions and input data for widely important goal(WIG) commitments for the department while working with staff to increase event satisfaction scores.

Completed MDP training job duties and activitiesParticipate in guest and event satisfaction, forecasts, and weekly team goal and accountability meetings. Ensure that I directly contribute to the overall success of the event departments and the entire hotel. Encourage associates and departments to use effective team practices. Make direct contact with up to 6 onsite contacts daily. Walk the meeting or event space with the contact to ensure key expectations satisfied or exceeded.Supervise functions with up to 500 guests. Create daily assignments for associates, open and detail the banquet room settings and overall banquet environment. Manage up to 20 associates; including Marriot staff and associates from hospitality labor employment companies.Organize staff while maintaining standards and proving great service to our guest.Created daily methods to review Daily Basics, department information and establishing a connection between management and associates before events takes place. Interact with associates within and outside the banquet department to communicate and encourage.Prepared for demanding events and specialty weddings

My The Morgan State University was characterized by leadership, academic excellence, and a commitment to service. With an impact that resonated across campus, I inspire to continue to inspire future generations of students. 🌟🎓While at Morgan I was a member of the National Society of Minorities in Hospitality (NSMH)- Morgan State University Chapter. Within NSMH I served my chapter as Secretary, community service chairperson and President. During my freshmen year I was able to lead my orientation class teammates to a first place win at Morgan State University's annual Inventors Expo. Our team won 1st place in the, "Business tools to encourage employees" category.An active member of the Student Government AssociationFreshmen class member, junior class chief of staff and senior class representative " Miss Senior 2011-2012"Represented The Morgan State University Earl G. Graves School of Business in a oratorical competition sponsored by the Urban Financial Services Coalition (UFSC), and was awarded a scholarship and first place at the Maryland Chapter Level, leading to a second place win at a regional level. Following the Oratorical competition I won fist place in the Mark I Emerging Leaders Program, which was also sponsored by the UFSCCoordinated the MSU Earl G Graves business school open house activities for two consecutive years.Served on various student panels for open house and college tours as a business school student representative.Selected by Business school administrators to Operate as a student panelist for the Accreditation renewal by the Association to Advance Collegiate School of Business (AACSB)During my junior year I participated in the Miss Black and Gold Pageant, which was sponsored by the Beta Alpha Chapter of Alpha Phi Alpha fraternity Incorporated.