Jasmine Harper Email & Phone Number

Edison, New Jersey, United States

* Handle inbound/outbound phone calls, emails, and chats from online customers* Work with customers seeking assistance with post- order issues such as returns, replacements, refunds, delivery status, back-order inquiries, problem resolution, and any other issues that may arise from the order fulfillment process* Meet customer satisfaction and efficiency.

Edison, New Jersey, United States

* Working with the marketing team to develop and execute strategic email marketing plans and strategies.* Identifying target segments, defining campaign goals, and determining optimal email frequency and timing.* Ensuring the accuracy and hygiene of the email database, maintaining opt-in practices and complying with data protection regulations.*.

Remote

* Receive customer inquiries via phone, fax, mail, e-mail, etc. If necessary, probe for additional helpful information (i.e., member ID, claim number, name, etc.) to effectively handle an inquiry.* Review computer systems and/or other reference materials to complete the verification process.* Initiate investigation process based on the nature of the.

North Brunswick, New Jersey, United States

Led a team of guest services representatives in providing exceptional customer service, resulting in a 20% increase in positive customer feedback.Implemented new training programs and conducted regular performance evaluations to ensure staff members met company standards and goals.Managed daily operations of the guest services department, including.