Jasmine Minor Email & Phone Number

Franklin, Tennessee, United States

Nashville, Tennessee, United States

• Support 10-member administrative and leadership team; key member of Admissions & Recruitment;
• Manage operations, logistics and administration of faith-based career development program;
• Teach Computer Basics, Presentation Skills, and Professional Dress sessions;
• Support hands-on training for aspiring Microsoft Office administrative professionals;
• Serve as assistant program manager during three annual 5-week Training Camps;
• Develop syllabi, courses, and proctor in-house certification programs;

Nashville, Tennessee, United States

• LEAP Year Followship, Class of 2020-21 Cohort;
• Assisted in planning and organizing youth events, activities, and programs, such as youth meetings, retreats, workshops, community service projects, and recreational outings;
• Engaged with at-risk youth building relationships, understanding their needs, and creating opportunities for their personal and spiritual growth;
• Provided guidance and support to at-risk youth by acting as a mentor or counselor, helping them navigate challenges, and offering encouragement;
• Assisted in the design and implementation of educational and spiritual development programs, including Bible studies, discussions, and character-building initiatives;
• Helped recruit, train, and coordinate adult volunteers to support the youth program's activities and initiatives;

Oxford, MS

• Adeptly managed high call volume of customer inquiries and provided accurate and helpful information regarding product features, pricing, policies, or any other relevant information;
• Assisted customers in resolving issues or complaints, striving to achieve a positive resolution for both the customer and CoreLogic;
• Utilization of strong communication to interact with customers in a friendly, professional, and empathetic manner, including active listening;
• Skilled at remaining calm under pressure;
• Accurately recorded interactions and relevant information is important for tracking issues and trends;
• Worked closely with other CSRs to share knowledge and best practices to improve customer support processes.

Oxford, MS