Jasmine Minor Email & Phone Number

Franklin, Tennessee, United States

Nashville, Tennessee, United States

• Support 10-member administrative and leadership team; key member of Admissions & Recruitment;• Manage operations, logistics and administration of faith-based career development program;• Teach Computer Basics, Presentation Skills, and Professional Dress sessions;• Support hands-on training for aspiring Microsoft Office administrative professionals;• Serve as assistant program manager during three annual 5-week Training Camps;• Develop syllabi, courses, and proctor in-house certification programs;• Grants management; maintain accurate financial, attendance and educational program status records;• Determine participant eligibility for $500,000 Families First grant and SNAP Education & Trainingfunding;• 100% certification examination pass rates for assisted program participants;• Utilize highly developed relational and intuitive skills in vetting participants for admission to UpRise Nashville;• Assist career coaches by mentoring struggling program participants;• Assist in planning monthly Family Dinners, Annual Slip and Slide and Annual Christmas Party;• Promote UpRise Nashville with community leaders, community programs, employer partners and donors.

Nashville, Tennessee, United States

• LEAP Year Followship, Class of 2020-21 Cohort;• Assisted in planning and organizing youth events, activities, and programs, such as youth meetings, retreats, workshops, community service projects, and recreational outings;• Engaged with at-risk youth building relationships, understanding their needs, and creating opportunities for their personal and spiritual growth;• Provided guidance and support to at-risk youth by acting as a mentor or counselor, helping them navigate challenges, and offering encouragement;• Assisted in the design and implementation of educational and spiritual development programs, including Bible studies, discussions, and character-building initiatives;• Helped recruit, train, and coordinate adult volunteers to support the youth program's activities and initiatives;• Collaborated with the Youth Director in reaching out to the community and recruiting new members to the youth program;• Kept parents, guardians, and other stakeholders informed about upcoming events, activities, and changes within the youth program;• Ensured all activities and events complied with safety guidelines and risk management protocols;• Assisted in managing the budget for the youth program, making sure funds are allocated appropriately for planned activities;• Maintained accurate records of youth attendance, participation, and feedback for evaluation and improvement purposes;• Regularly assessed the effectiveness of the youth program and suggested improvements based on feedback and evaluation;• Collaborated with the pastoral team to integrate youth into the broader community and spiritual life of the organization;• Attended trainings to stay updated on trends facing urban ministries, best practices, and relevant youth ministry resources.

Oxford, Ms

Adeptly managed high call volume of customer inquiries and provided accurate and helpful information regarding product features, pricing, policies, or any other relevant information;• Assisted customers in resolving issues or complaints, striving to achieve a positive resolution for both the customer and CoreLogic;• Utilization of strong communication to interact with customers in a friendly, professional, and empathetic manner, including active listening;• Skilled at remaining calm under pressure;• Accurately recorded interactions and relevant information is important for tracking issues and trends;• Worked closely with other CSRs to share knowledge and best practices to improve customer support processes.

Oxford, Ms