- Develop individualized profiles and lesson plans for customers with widely-varying abilities and diagnoses. - Develop and manage trusting relationships with a diverse client base; identify and capitalize on customer needs with active listening, persuasive communication, and deliver a world-class customer experience- Provide research-validated intensive 1:1 instruction to various types of individuals, including special-needs- Monitor and maintain instruction quality through… Show more - Develop individualized profiles and lesson plans for customers with widely-varying abilities and diagnoses. - Develop and manage trusting relationships with a diverse client base; identify and capitalize on customer needs with active listening, persuasive communication, and deliver a world-class customer experience- Provide research-validated intensive 1:1 instruction to various types of individuals, including special-needs- Monitor and maintain instruction quality through mentoring of staff, and drafting and delivering session analyses Show less

- Consulted with clients on material, location, and installation needs, and product solutions- Contributed as the office manager by answering calls, emails, and messages on social media platforms- Negotiated contracts with clientele- Recruited and trained office personnel

- Researched and formulated product recommendations based on customer needs- Addressed customer questions and concerns via phone and email- Liaised between warehouse and customers on order status and delivery details- League of Leaders participant: A group to enhance growing into greater roles of Leadership

- Provided 1:1 instruction to students, including foreign assignment in Singapore- Mentored staff members to ensure quality instruction - Evaluated individuals to effectively meet needs and goals- Managed Site for three months in Des Moines, IA- 320+ hours of clinician training and development, 80+ hours of Leadership training - Provided remote instruction to teachers and students in five School districts as part of a robot-instructor program- Developed engaging training… Show more - Provided 1:1 instruction to students, including foreign assignment in Singapore- Mentored staff members to ensure quality instruction - Evaluated individuals to effectively meet needs and goals- Managed Site for three months in Des Moines, IA- 320+ hours of clinician training and development, 80+ hours of Leadership training - Provided remote instruction to teachers and students in five School districts as part of a robot-instructor program- Developed engaging training presentations to educate teachers on instruction methods and benefits, and to motivate students Show less