Jasmine Tran Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Amherst, Massachusetts, United States

• Assist in teaching a graduate-level course focused on programming with Python for business analytics• Support students in Python programming, data extraction, manipulation, and automation of data analysis tasks• Lead lab sessions and offer one-on-one assistance to students, ensuring a deep understanding of Python, including key libraries for visualization and analytics (e.g., Pandas, NumPy, Matplotlib)• Grade and help create Python-based assignments and projects for real-world business scenarios• Facilitate a technical learning environment, preparing students for advanced analytics and business application development with no prior programming experience expected

Amherst, Massachusetts, United States

• Foster community development and student learning initiatives focused on self-awareness, relationships, and leadership• Build individual connections with residents and create engaging informational bulletin boards• Host various initiatives and events within the residence halls• Serve on duty, responding to incidents and providing support and referrals to residents in need• Act as a role model and leader, contributing to a positive residential life experience

Marlborough, Massachusetts, United States

• Support Cyber Incident Response efforts, assisting in managing security events from escalation to resolution to protect assets and data• Aid in Incident Management and Response, working with teams across functions to address risks promptly and efficiently• Participate in Threat Simulation & Exercise sessions to bolster preparedness and response capabilities against cyber threats• Conduct Forensics research to investigate root causes of security events, contributing insights for proactive security measures• Assist in executing threat hunting initiatives by analyzing cyber threat intelligence data to identify and mitigate potential threats in the network

Amherst, Massachusetts, United States

• Provide executive leadership and direction for the club, overseeing day-to-day operations and strategic planning• Guide and empower over 40 students, offering support and guidance to academic and professional choices• Lead and coordinate successful events or workshops to foster professional development among OIM students• Facilitate connections with large company representatives, organizing events to provide OIM majors with valuable insights into internship and job opportunities

Amherst, Massachusetts, United States

• Developed and delivered engaging presentations to mentorship program participants, covering topics such as program goals, expectations, and best practices for mentor-mentee relationships• Managed logistical aspects of program operations, including booking rooms for meetings, workshops, and events, ensuring seamless coordination and execution• Assisted in leading club events related to the mentorship program, actively engaging participants and fostering a sense of community and collaboration

Amherst, Massachusetts, United States

• Demonstrate proficiency in diagnosing and resolving hardware issues, including troubleshooting and repairing malfunctioning devices, ensuring seamless operation of computers, printers, projectors, and other essential equipment• Provide technical support to faculty and staff by efficiently managing and closing helpdesk tickets through ServiceNow• Conduct routine inspections of classrooms to identify and address potential technical issues, ensuring optimal functionality of equipment and minimizing disruptions to academic activities• Facilitate the procurement process by managing purchase orders, liaising with vendors, and ensuring timely delivery of necessary hardware and software components, optimizing workflow efficiency

Boston, Massachusetts, United States

• Build and maintain powershell scripts to create new user accounts granting access to proper DLs and OUs, while providing correct licensing• Implement access controls and manage user privileges, ensuring data integrity and confidentiality in compliance with security policies• Proactively ensure computer security and compliance by re-imaging, upgrading, and validating the installation of the latest software versions• Resolve support tickets assigned through Service Now at an average of 100-150 tickets per month

Boston, Massachusetts, United States

• Provided frontline technical support to end-users, troubleshooting hardware, software, and network issues with efficiency and professionalism • Resolved support tickets using ServiceNow, averaging 100-150 tickets per month, ensuring timely resolution and client satisfaction• Collaborated with team members to identify and implement solutions for recurring technical issues, contributing to improved system reliability• Communicated effectively with users to provide guidance on technology-related inquiries and promote best practices for IT security and compliance.

Food Sciences Laboratory

• Collaborated with a research professor to conduct a comprehensive sensory study on cultured dairy products• Proficiently prepared equipment and gathered data from study, contributing to valuable research insights• Demonstrated strong analytical skills by logging, summarizing, and visualizing data using Microsoft Excel, ensuring accurate representation for research findings• Fostered effective teamwork by collaborating with approximately 10 fellow students to streamline data production and analysis processes

Bachelor Of Business Administration - Bba, Operations & Information Management

Activities and Societies: OIM Peer Mentor Program, OIM Club and Women In Business

Bachelor Of Business Administration - Bba, Operations & Information Management With It Minor

Activities and Societies: Dean's List, Product Management Club, Cybersecurity Club, Alpha Kappa Delta Phi, Vietnamese Student Association.

High School Diploma

Activities and Societies: National Honors Society, President of Technovation Club, President/Founder of Southeast Asian Club, Treasurer.