Jasmine Williams Email & Phone Number

As an IT Analyst at Cardinal Health, I provide technical support for desktop, laptop, mobile, network, and peripheral issues for over 500 employees across multiple locations. I resolve complex and urgent problems, troubleshoot software and hardware malfunctions, and ensure optimal performance and security of IT systems and devices.I am a skilled and successful change agent, with a track record of driving team development and achieving results. I have contributed to several projects, such as implementing a new cloud-based ticketing system, upgrading the network infrastructure, and streamlining the IT processes and procedures. I am motivated and solution-driven, committed to delivering exceptional service in a diverse and fast-paced environment. I have strong communication and interpersonal skills, allowing for seamless collaboration with team members and clients. I thrive in dynamic settings where adaptability and quick thinking are essential.