Establish a network of contacts with high level executives of multinational companies through participation in business association activities, developing relationship with other business service professionals such as real estate agents for mutual referrals, and also using our firm’s own extensive regional clientele base.Pursue prospective clients by developing a trusting professional relationship with them through thoroughly understanding and communicating our firm’s services and experience.Assist in closing deals with clients through working closely with the professionals of our firm, providing accurate perspectives on the decision making process within the client organisation.

Responsible for developing and implementing the strategic plan for IQAir China's after sales service operations. The main objective for the role is to ensure the highest level of customer satisfaction with IQAir's service and support, post-sale through the life of the product.Responsibilities1. Create and manage a Customer Care Plan that allows the companys service to continually improve for all inbound and outbound service and support activities.2. Develop and manage the end-to-end operating procedures for after sales service support, ensuring the company consistently delivers on it's brand promise to customers.3. Manage and maintain the company's after sales information & ERP systems, keeping customer segments updated on time and ensuring that all service requests are tracked completely.4. Monitor all systems and analyze the company's performance, providing regular reports to executives and management on the after sales service quality.5. Through the creation of processes and internal training, ensure efficient and seamless hand off of client needs from Sales to After sales.6. In partnership with the Marketing team, develop and manage Customer Appreciate Events and Market Surveys to drive customer loyalty, brand recognition.7. Create customer brochures that effectively introduce after sales service plan, product information, and support channels for corporate clients.8. Track and distribute customer requests and sales leads to appropriate sales teams.9. Manage nationwide corporate service schedules .10. Act as company liaison for Corporate accounts and demonstrate product expertise on all products.11. Inventory management of all equipment, product maintenance and warranty filts.12. Manage warranty service and manufacturer quality control.13. Manage the compnay's service personnel and service image.14. Develop and administer customer and employee satisfaction.15. Develop Indoor air quality solution service.

Responsibilities:1. Researching in both China and UK solar PV market. Developing the partnership with Chinese supplierSpent solid one and half years travel nationally to visit Chinese solar PV factories, inverter factories and mounting frame factories, learning the market as well as building the relationships with selected suppliers. Organize meetings and trips in China for UK team and Clients when they come to China and visit factories. 2. Set up business plan and business strategy with the team and develop business opportunities with new/existed clients, also maintain the relationship with the existed clients. Travelling to UK frequently to meet exchange information with the team, visit clients, attend meetings, build relationships with clients. 3. Maintain and manage the contract and other agreement.4. Develop and assisting review the projects.5. Participate in contract and project negotiation with clients or business partners.6. Participate in exploring potential investor also play the role of presenting business plan and negotiate the investment deal.7. Take an important role in sourcing in China, involving in visiting factory following with the production, negotiate price and payment terms. Overview the purchase deal regarding to the contract including following up the logistics, the payments, QA procedure and so on to make sure everything is in place and right timing.8. Organize resources such as products, finance support, government support from China and deliver to UK team. Liaise with UK trading industry, Sinosure, some other potential investors, deliver an attractive credit package to UK clients, offer them not only products but also good payment term, payment methods and credit term.

1、 sourcing and other assisting services for a Swedish investment consulting company such as finding the potential companies which is looking for investment, communicate with potential company’s owner, existing investor, negotiatethe investment deal.Achievement: found 4 companies and successfully invested into two of them2、 Marketing and local relationship development and other assisting services for soil amendment product company Ltd.(canada), Beijing rep-office3、 Involve in translating books from English to Chinese for Make-Do Studio in HongKong. Also do mainland research and marketing for them.4、 Provide decent translating and interpreting experience for many clients. Especially in Business contract translation, Legal document translation Also did many translation for Artists and exhibitions in Beijing.5、 Sourcing and marketing research for many companies worldwide.Close down and fully committed into solar business end of 2009

KumMing logistics company is a big State owned company employing more than 500 people in Yunnan province. I worked there as an internship in warehouse departmentachievement: designed a bar code system to classify, track, manage all the products