Jasmine Bennett Email & Phone Number
Who is Jasmine Bennett? Overview
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Jasmine Bennett is listed as Fraud Detection | Financial Services | Fraud Analysis | Fraud Investigations | Contact Center Quality Assurance | Customer Service Excellence | Customer Experience at City National Bank, a company with 4733 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Jasmine Bennett.
Jasmine Bennett previously worked as Fraud Detection Specialist I at City National Bank and Quality Assurance Specialist at Medifast, Inc. Jasmine Bennett holds Associate'S Degree, Accounting from Delaware Technical Community College.
Email format at City National Bank
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About Jasmine Bennett
I'm a skilled fraud specialist devoted to safeguarding financial assets and ensuring regulatory compliance. With versatile skills developed across various industries, I excel in fraud resolution, quality assurance and customer protection excellence. My adaptability, analytical problem-solving abilities, risk management skills and commitment to continuous improvement define my expertise in the financial crime industry. My journey as a fraud specialist has provided me with versatile skills and a strong foundation in protecting financial assets and upholding regulatory standards. I thrive in dynamic environments, leveraging my adaptability to excel across diverse industries. At the foundation of my career is a dedication to personalized service and confidentiality, reflecting my commitment to combating financial crimes and providing fraud protection in financial services. My early experiences emphasize the importance of establishing trust and delivering exceptional service to clients, laying the groundwork for my subsequent roles. In my role as a fraud specialist, I've managed a diverse range of complex fraud cases demonstrating proficiency in analyzing account activities and ensuring compliance with regulatory requirements. These initiatives have led to significant reductions in financial losses and enhanced detection capabilities for emerging fraud schemes. Transitioning between industries, I’ve seamlessly applied my extensive skills in fraud detection and prevention to the realm of quality assurance, leveraging my expertise to enhance agent performance and elevate customer excellence. Through meticulous analysis of data and identification of crucial trends, I’ve consistently set new benchmarks for operation excellence. My unparalleled adaptability not only allows me to excel but also guarantees that I bring innovative solutions to every challenge I encounter, driving continuous improvement and exceeding expectations. I am driven by a passion for organizational success and a relentless pursuit of excellence. My adaptability, proven track record, and dedication position me as a standout professional ready to excel in any career within the financial crime industry. Technical Skills: -Finacial Transaction Monitoring -Business Intelligence Tools -Customer Relationship Management Software (CRM) -Cybersecurity
Jasmine Bennett's current company
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Jasmine Bennett work experience
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Quality Assurance Specialist
Ensures exceptional support customer experiences for OPTAVIA Coaches and Clients by monitoring calls, SMS interactions, and technical operations, provided feedback to maintain service standards. -Evaluated over 500 support interactions monthly, resulting in a 15% improvement in agent adherence to quality guidelines and an increase in customer satisfaction.
Customer Protection Resolution Sr Coordinator
Facilitated resolution of fraudulent inquiries with customers regarding disputes, fraud and verification concerns. -Analyzed account information and activity to ensure the protection of both customers and the financial institution, effectively mitigating potential losses. -Resolved over 1,200 fraud-related cases, including identity theft and account.
Customer Protection Resolution Coordinator
Managed customers to identify transaction discrepancies and authenticated the true identity of potential customers to provide superior financial protection. -Investigated 1,000+ potential fraud cases, that resulted in the reduction of financial losses and fortifying account security with advanced detection techniques, fostering increased customer trust..
Customer Solutions Specialist
Advocated customer excellence when assisting customers with banking resolutions for financial services. -Proactively educated customers on online banking, resulting in a significant increase in digital banking usage and 20% fewer routine inquiries. -Educated and guided over 500 customers weekly through the account services significantly enhancing customer.
Member Experience Representative
Administered legendary service by facilitating transactions and providing assistance to members, embodying the institution's values. -Performed standard member transactions, including deposits, withdrawals, loan payments and negotiable instruments, while maintaining the highest level of confidentiality with all information obtained. -Accomplished all.
Colleagues at City National Bank
Other employees you can reach at cnb.com. View company contacts for 4733 employees →
Irma Herrero
Colleague at City National Bank
Los Angeles, California, United States, United States
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Kathleen Saldana
Colleague at City National Bank
Beverly Hills, California, United States, United States
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Lauren Piucci
Colleague at City National Bank
Charlotte, North Carolina, United States, United States
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AE
Alicia Espinoza
Colleague at City National Bank
Los Angeles, California, United States, United States
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TK
Terry Kim
Colleague at City National Bank
New York City Metropolitan Area, United States
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AM
Arlen Mirzaeian
Colleague at City National Bank
Los Angeles Metropolitan Area, United States
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RS
Roshetta Smith
Colleague at City National Bank
Raleigh, North Carolina, United States, United States
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SJ
Simin J.
Colleague at City National Bank
Los Angeles, California, United States, United States
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ML
Michael Lange
Colleague at City National Bank
Glendora, California, United States, United States
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JG
Joshua Gelber, Cfp®
Colleague at City National Bank
New York, New York, United States, United States
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Jasmine Bennett education
Frequently asked questions about Jasmine Bennett
Quick answers generated from the profile data available on this page.
What company does Jasmine Bennett work for?
Jasmine Bennett works for City National Bank.
What is Jasmine Bennett's role at City National Bank?
Jasmine Bennett is listed as Fraud Detection | Financial Services | Fraud Analysis | Fraud Investigations | Contact Center Quality Assurance | Customer Service Excellence | Customer Experience at City National Bank.
Where is Jasmine Bennett based?
Jasmine Bennett is based in United States, United States, United States while working with City National Bank.
What companies has Jasmine Bennett worked for?
Jasmine Bennett has worked for City National Bank, Medifast, Inc, Capital One, and Dover Federal Credit Union.
Who are Jasmine Bennett's colleagues at City National Bank?
Jasmine Bennett's colleagues at City National Bank include Irma Herrero, Kathleen Saldana, Lauren Piucci, Alicia Espinoza, and Terry Kim.
How can I contact Jasmine Bennett?
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What schools did Jasmine Bennett attend?
Jasmine Bennett holds Associate'S Degree, Accounting from Delaware Technical Community College.
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