Full-cycle recruitment management:Provide professional/strategic guidance and advisement to hiring managers/ directors on how to navigate the various recruitment options that Metro has at its disposal, with a focus on efficiency and adherence to all Metro policies and procedures as well as contract requirements. Apply policies and collective bargaining agreements as they relate to vacancies, promotions, and other recruitment related activities. Develop and administer recruitment and selection processes that are equitable, generate a diverse candidate pool and align with HR best practices while exercising independent judgment and taking initiative within established guidelines.Work with managers, directors and DEI staff to design and implement employee programs to create a strong internal pipeline of candidates, foster employee retention, and increase diversity, equity and inclusion.Engage candidates in the recruitment process by actively sourcing talent for niche or hard to/complex fill positions and shepherding candidates through the recruitment process. This may include thinking outside the box with hiring teams to find and connect with targeted talent.Ensure the documentation of all recruitment and selection process from hiring teams including screening tools, interview notes and scoring documentation.Develop and facilitate trainings for hiring managers and interview panels on a range of topics including interview bias, recruitment best practices and Metro recruitment and selection policies. Portfolio/Project Management:Lead the development, implementation and maintenance of Metro’s recruitment and HR related programs. Supports the development and implementation recruitment related goals within Human Resources Diversity Action Plan.

This is a two-year assignment during which I will learn the ins and outs of employee relations, strategic planning, organizational development, change management, and much more! I’m excited and honored to be given the opportunity to learn and grow within Washington County.

Performs paraprofessional and technical personnel work.Implements recruitment plans and prepares recruitment materials, such as job announcements.Screens applications for minimum qualifications based on job specifications.Assists in the design, development, preparation, and administration of employment tests.Conducts research for special projects as directed by professional staff or supervisors; gathers and compiles information through the use of surveys and makes recommendations.Interprets and applies City Charter, codes, ordinances, resolutions, legal opinions, Civil Service Rules and Regulations, labor agreements and other laws, rules, and regulations.Conducts research, and develops and implements City-wide training programs on NeoGov's Online Hiring Center, an online system for department users to create/approve/manage requisitions and review/screen application materials.Plans and implements recognition programs, such as the Public Service Recognition Week program, to improve employee engagement.Trains new staff on division policies and procedures.Performs other or related duties as assigned.

Conducted research for and assisted with special projects (new retiree OE forms, Medicare, 26 Years of Service Luncheon).Compiled and maintained confidential materials and records related to benefits.Created, typed, and proofread a variety of documents.Maintained office inventory.Provided customer service via telephone, email, and in person customer contact.Provided translation services in Spanish via verbal and written communication.Maintained electronic records for Benefit Services in CARA, the City's personnel file database.Prepared orientation packets and created forms for orientation use.Documented and created procedures for routine processes.Performed routine data entry in online vendor portals.

Acted as an insurance liaison, helping to inform patients about coverage.Assisted doctors in exam rooms by documenting existing restorations and new diagnosis using ADA codes.Provided patient consultations and worked closely with doctors to communicate information about recommended treatments.Discussed cost of services and payment options with patients; contracted patients for services not covered by their insurance.Created templates for presenting treatment plan and payment options through CareCredit, making complex issues easy for patients to understand.Maintained detailed records of patient visits in order to manage selected treatment plans based on an appropriate timeline that met patient needs.Submited supporting documents required by insurances, such as x-rays, periodontal charts, and narratives, through a national software, NEA, to ensure payment on claims.Regularly created new strategies for effective communications with both patients and insurance providers.Quickly learned new products and developed strategies for effective demonstration.Translated dental product descriptions and instructions for non-English speakers.Planned, coordinated, and executed events on a regular basis to boost office morale.

Oversaw tutoring services for 300-350 students in over 20 districts in northern California during each academic school year.Conducted public affairs and outreach for The Community College Foundation at school district provider fairs and meetings.Developed training and tutoring materials.Interviewed, hired, trained, and supervised approximately 30 to 40 tutors during each academic school year.Addressed parent, tutor, and staff complaints and resolved problems accordingly.Obtained and reviewed all company and district documents to meet company and state mandates.Completed and submitted monthly invoices to districts for services rendered.Managed physical and electronic filing systems.Compiled weekly and monthly reports that were presented to senior leaders.Provided support to staff and tutors through consistent communication.Translated company documents and marketing materials to Spanish.Served as translator/interpreter for Spanish-speaking families.Planned, coordinated and executed events on a regular basis to boost office cohesion and improve teamwork.

Provided direct administrative support for the tutoring program.Served as bilingual outreach coordinator at provider fairs to help inform Spanish speaking parents about available services.Answered phone calls from potential clients and provided key information about the program to inform families about our tutoring programs, oftentimes in Spanish.Organized company and district paperwork for billing purposes.Assisted tutors with making initial parent contact, scheduling tutoring sessions, and other in-office needs.Coordinated foundation promotional efforts including mailing of letters, curriculum, and marketing materials and other time sensitive documents.Performed tutoring duties as necessary (administered pre- and post-assessments, created student learning plans).Planned, coordinated and executed events on a regular basis to boost office morale.

Provided one-on-one tutoring in math and/or language arts, grades K-6.Assessed students and developed learning plan based on test results and academic needs.Created summary sheets and progress reports for each student and translated to Spanish when necessary.Entered tutoring session information online promptly after each session was completed.Provided weekly updates and feedback to managers and other senior leaders.Established regular contact with parents/guardian in order to support student and staff needs.

Supervised a class of 15-20 students; created engaging curriculum for students.Organized the classroom, learning resources, and educational displays to promote a positive learning environment.Prepared and implemented daily lesson plans for enrichment activities (Cal Fresh Nutrition Education, Sparks and CATCH Physical Education, LifeSkills Character Education, Project Based Learning).Helped students, individually and in groups, complete homework assignments in math, language arts, and/or science.Developed and maintained positive relationships with students, parents, teachers, ASES Coordinator and other ASES tutors.Informed parents of student progress on a regular basis.Created English/Spanish promotional material for the program and other activities and events.Served as translator/interpreter as needed.Participated in staff training workshops.Coordinated fund-raisers to pay for school supplies and other educational activities/field trips.