· Ensure the daily logistics duties are completed in a timely and efficient manner.· Monitor all ticketing queues and ensure RMAs (return merchandise authorizations) are processed/received immediately.· Train onboarding technicians of I&A daily duties · Delegate daily duties and high priority tasks to technicians· Communicate and collaborate with different datacenters and engineering groups teams.· Monitor storage planning and space availability for multiple, large projects.· Assist project management team on material resourcing and allocation· Update and track supplies needed and costs for PHX DC Logistics teams· Skills/Achievements gained:· Advanced problem-solving analysis· Self-motivated to complete large projects with limited resources and processes· Effective in conflict resolution and collaborative communication for teams· Inventory & Asset Management Specialist Badge

· Compiled D&I Minute Slides for CO+I safety and commissioning teams that identified similarities between safety and D&I, created best practices to help make D&I more natural, and emphasized the importance of why environments that value D&I are safer.· Created D&I Ambassador monthly learning slides that introduced D&I concepts relatable for all CO+I employees.· Built PowerPoint slide deck for datacenter D&I ambassadors to present to teams highlighting the importance of prioritizing Wellbeing in DC environments.· Assembled Q1/Q2 FY23 CO+I Heritage calendar Yammer templates that identified prominent global cultural holidays.· Compiled list of cultural holidays and disability awareness months from Jan – Dec and verified date accuracy to update the CO+I Heritage Calendar

Guide students through challenging pole fitness coursesInstruct various dance fitness classes i.e. Dance basics, Core work, etc.Teach specialty workshops, parties, and private lessonsTeacher certification trainer

Uphold high knowledge of Microsoft ticketing system, hardware parts, policies, and procedures. Perform material movement, including shipping/receiving and inventory management Detailed physical inventory tracking and staging Accurate documentation of incoming and outgoing deliveries Maintain cleanliness and organization in storage and receiving areas Perform cycle audits to ensure all inventory controls are met

· Uphold high knowledge of Microsoft policies and procedures.· Publicly recognized by corporate operations manager for always staying up to date and pursuing clarification on policy/procedure changes· Execute daily/weekly/month/quarterly audits and maintain compliance.· Inspect and receive merchandise into sellable inventory.· Organize and execute successful product launches.· Accounting and reporting of inventory surplus, product returns, and any damages. · High level of attention to detail led to being the only MS retail store to achieve a 0% return variance for FY16· Build purchase orders for all returned/overstock product and process RMAs for recycled devices. · Fulfil customer special requests, inventory inquiries, and exchanges. · Maintain and oversee the records of all products or merchandise. · Accurately ship/transfer merchandise to other locations/warehouse/vendors as directed.· Volunteer Coordinator - Work closely with Community Development Specialist to coordinate, execute, and track volunteer events and time volunteered in store and off site. Personal volunteer time of ~45 hours for 2017.· Business Team member – Support Business Sales Specialist and Business Expert in submitting tickets, building purchase orders, gather, maintain and ship inventory for large business sales, identify business leads and maintain strong business relationships.

Help customers discover, enable and implement high-value Microsoft technology solutions and services across a broad range of devicesConsistently deliver high standards of sales and service.Listen to and understand customers stated and unstated needs.Present total solution offerings and sales support based upon each customer’s unique needsMaintain expert-level product knowledge in all Microsoft retail products, devices and service offerings.Expertly demonstrate and present the newest product and service offerings across all devices.Collaborate with peers, store leaders, corporate and field team members in the development of innovative ways to continue to build long-term relationships with all customers.

Organize , assemble, file all purchase orders, class book orders, and teacher evaluationsAnswer, record, and direct all phone calls to correct recipientsAnswer department email promptlyAssist students with questions or concerns about classes or the departmentCopy, file, assemble all documents for department staffUpdate department information boardsKeep inventory on all department supplies

Answer and complete all customer complaints, requests, and questions Customer outreach calls Record, organize, and file incoming portrait ordersShow and sell pictures and products to customersKeep inventory on all products and pictures soldMaintain high personal and regional customer satisfaction commentsSustain high employee sales goal