• Manage, facilitate, and organize pre-employment compliance and correspondence for an average of 90 employees each week.• Develop a comprehensive project management plan, task management matrix, and data dashboard to forecast, prioritize and delegate needs.• Create and edit standard operating procedures according to state, county, federal regulations and UC laws or policies.• Serve as the point-person for LinkedIn media with UC San Diego Health and assist with content copy and… Show more • Manage, facilitate, and organize pre-employment compliance and correspondence for an average of 90 employees each week.• Develop a comprehensive project management plan, task management matrix, and data dashboard to forecast, prioritize and delegate needs.• Create and edit standard operating procedures according to state, county, federal regulations and UC laws or policies.• Serve as the point-person for LinkedIn media with UC San Diego Health and assist with content copy and social engagement in coordination with Marketing.• Trained and coordinated onboarding assistants to successfully on-board over 700 employees during a local hospital acquisition during late 2023 and early 2024.• Collaborate with multiple outside departments and stakeholders as part of our business strategy to manage forecasting, customer experience, and risk management of onboarding processes.• Achieved a promotion from Coordinator to Specialist as a result of driving successful project enhancements, setting standards, and taking on expanded responsibilities. Show less

Within the Volunteer Services Department I coordinated the following:Clinical Observer Program (30%)• Developed the policy and compliance of clinical shadowing at UCSD Health.• Adapted to frequent COVID-19 policy changes during FY2020 and 2021 to pivot to remote programming until Observers were permitted to return on-site.Patient and Family Advisory Council (30%)• Served as Secretary to the Patient and Family Advisory Council for the Health System.Volunteer… Show more Within the Volunteer Services Department I coordinated the following:Clinical Observer Program (30%)• Developed the policy and compliance of clinical shadowing at UCSD Health.• Adapted to frequent COVID-19 policy changes during FY2020 and 2021 to pivot to remote programming until Observers were permitted to return on-site.Patient and Family Advisory Council (30%)• Served as Secretary to the Patient and Family Advisory Council for the Health System.Volunteer Programs & Support (30%) • Organized and facilitated hospital programs such as Music Heals Us, a music therapy program for isolated COVID-19 patients.COVID-19 Related Duties:• Labor Pool Operations: Schedule and deploy inpatient staff and designated volunteers.• Served on the team that onboarded over 3,000 volunteers for Vaccination Super Sites in San Diego, CA in a matter of two months.Took advantage of Lean Healthcare Green Belt certificate program by creating an electronic Interpreter Request form for clinical use and a database for department metrics. Results: • Increase of Interpreter confirmations by 36% within the first 10 days. • Standardized request form and Interpreter process. • Data collected led to justifying a new FTE for the department. • Data informed Leadership of our top five most requested languages. Show less

Temporary Employment Services

• Managed program budget for Volunteer Department in a six-person organization.• Pre/post event logistics, operations, and volunteer management for an annual four-day fundraising festival averaging 5,000 people per day. • Management and scheduling of over 200 volunteers at 16 different stations.Designed:• Festival maps using CorelDraw​, volunteer brochures using InDesign and Canva, and designed the 2019 commemorative t-shirts using InDesign.Artist Liaison:… Show more • Managed program budget for Volunteer Department in a six-person organization.• Pre/post event logistics, operations, and volunteer management for an annual four-day fundraising festival averaging 5,000 people per day. • Management and scheduling of over 200 volunteers at 16 different stations.Designed:• Festival maps using CorelDraw​, volunteer brochures using InDesign and Canva, and designed the 2019 commemorative t-shirts using InDesign.Artist Liaison: • Managed festival jurying using Zapplication​, helped artists file for City sales permits, artist hospitality and accommodations coordination, and facilitated on-site artist registration.Program management and development:• Volunteer recruitment included presenting at local college classes and creating volunteer brochures and a handbook (see Projects webpage.)• Increased diversity of volunteers, lowered average age of volunteer from 68 to 62, sustained local K-12 relationships and increased in-kind donations for volunteer appreciation.• Implemented SaaS for ease of scheduling and communication with volunteers.• Provided us with data to analyze and track engagement statistics and trends.​• Initiated a partnership with local 5th grade elementary classes to tour the Festival led by local artists.Subject matter expert for database management and information services. Show less

Co-managed community events and programs for tribal youth.Coordinated and facilitated weekly meetings, community partnerships, charity, and fundraising events for native youth. Participated in conference planning with other tribes for Dream the Impossible 2017. Designed and co-managed the 2017 Miss Agua Caliente crowning and pageant

Manage, coordinate, and train floor staff as education facilitators of the museum. Included managing staff, facilitation of public programs, events and group sales for the museum.

Supported Members and Event Organizers as an advocate, educator and membership sales representative pre/post Philadelphia Flower Show.