• Develop and maintain stewardship with established and new donors.• Identify appropriate grants; complete grant proposals and submit in a timely and professional manner. • Keep track of Grant Spreadsheet and add potential grants accordingly• Solicit funds from individuals, corporations, and foundations.• Prepare and mail thank you notes to all donors within a two-week time frame of receiving donation. • Enter donor/donation data into organization database, Etapestry; generated necessary reports.• Work closely with Executive Director to discuss and achieve fundraising goals.• Prepare and send agenda for monthly Development Committee meetings; send outlook invite and reminder to attendees

• Responded with personalized contacts and thank you letters to donors.• Supported efforts through highly intensive schedule of visiting with potential donors and pitching compelling presentations and in-depth fundraising proposals.• Identified donors, solicited funds, and built fruitful donor relations for prominent non-profit agency.• Oversaw a $16.75M capital campaign, and helped exceed that goal.• Created spreadsheets in Excel to portray recent gifts made to campaign.• Entered donor/donation data and generated reports from DonorPerfect.• Identified potential grants and wrote proposals to submit along with grant applications.• Prepared agendas and reports for monthly campaign committee meetings; presented reports• Oversaw/motivated the participation and fundraising involvement of Capital Campaign committee members

• Operated POS terminals to input orders, split bills and calculate totals.• Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.• Maintained accuracy while providing service to high volume of daily customers• Developed strong and lasting resident relationships.

• Operated POS terminals to input orders, split bills and calculate totals.• Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.• Maintained accuracy while providing service to high volume of daily customers• Developed strong and lasting resident relationships.

• Scheduled and confirmed appointments.• Processed payments and updated accounts to reflect balance changes.• Answered phone calls and provided information to callers• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.• Managed customer complaints and rectified issues to complete satisfaction.

• Quoted pricing and met with clients and hotel management to plan and organize functions, including space requirements, food service and décor.• Attended trade shows, community events and industry meetings to build and maintain rapport with competitor hotels, lead sources, clients and local community.• Assisted in hotel sales and marketing plans to accurately interpret and support business objectives.• Created presentation materials for sales, customer relations, and management purposes.

• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.• Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.• Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.• Responded to inquiries and room requests made online, by phone or email.• Explained and pointed out property details to guests, including dining areas, pool, spa and fitness center.