Jasmine Carn, Mba Email & Phone Number

Richmond, Va, Us

Glen Allen, Virginia, United States

Glen Allen, Virginia, United States

•Oversees, monitors, and tracks activity to ensure department is performing at a high level and meeting performance expectations. •Meets with team members on a regular basis to obtain status of their unbilled and billed clients and projects, and works with team members to help resolve delays or issues with cross functional leaders in the upstream processes.•Reads Contracts and reviews project set-up for new clients and SOWs to ensure the billing requirements are captured and the project set-up will meet the customer needs.•Partners with Manager and other Supervisors to formalize and execute on the training plan for Billers and Team Leads upon hire and as needed.•Reviews write downs and escalates based on audit protocols.•Partners with Management on policy, procedures, and department key drivers to support the company’s readiness for continued and future growth.•Serves as an escalation point for stalemated business issues including but not limited to collections, system issues, client setup, contract review and Bullhorn changes, etc.•Tracks and manages any client specific reporting as needed/required, including but not limited to, diversity reports, volume discount tracking, tenure tracking, etc.•Partners with Senior Sales Leaders and Infrastructure Leadership on new business to problem solve and ensure system abilities align with client billing needs.•Partners with Infrastructure Leadership through the planning, development and implementation phases of new company initiatives related to business process and/or systematic upgrades (i.e.. new business units, system changes, etc.). •Troubleshoots, tracks and works with Production Support and contracts administration to efficiently and effectively resolve any systematic errors related to contracts set up, pricing, OLT/pending contracts, unbilled, invoice output, etc.•Supervises departmental staff to include staff professional development, performance management, and training.

Glen Allen, Virginia

Glen Allen, Virginia

• Served as a primary support role for the Business Operations Department• High level analyst for all areas of billing• Maintained tracking and department measurements within a set timeline• Analyzed measurements and report findings to Billing Department Supervisor and Accounting leadership• Monitored department trends with performance measurements and growth• Managed minimal invoice corrections for Business Operations team• Identified ways to streamline processed to increase efficiency in the department• Assisted with creation and maintenance of department materials that can be used for daily reference and/or training.• Served as a mentor to the Business Operations Department• Worked with management on policy, procedures and department key drivers ensuring the companies readiness for rapid growth• Modeled superior customer service to internal and external customers in a professional and courteous manner• Completed Month End Reporting for SOX controls and auditing purposes

Glen Allen, Virginia

• Reviewed unbilled items and invoice clients on a weekly basis according to contract specifications• Worked with Field Accounting Organization, branch Account Managers, and clients as necessary to resolve aged items• Provided superior customer service to internal and external customers in a professional an courteous manner• Provided prompt responses to internal and external customer request• Tracked purchase orders• Submitted invoices electronically through VMS systems and other client contractual obligations• Managed aging items for customer accounts including researching unapplied cash, writing down uncollectable balances and work with the client to resolve outstanding issues in a timely manner• Maintained aging of 100+ clients totaling over $7million • Worked with the field and legal to set up new clients • Made routine welcome calls to verify accurate information• Reviewed contracts for data integrity for detailed client set-up• Responsible for gathering necessary data for account specific questions, audits and company-wide internal and external audits• Multitasks within PeopleSoft programs to navigate payments from clients as well as generating client requests and contractors hours• Subject matter expert in systems such as PeopleSoft Finance, PeopleSoft HR, Bullhorn, Transcepta, SWIM, Fieldglass, Taulia, SPro, and Ariba• Assisted Business Operation team members with client research, write-downs, and daily task to support the business

Richmond #1445

General Summary: I generate sales through customer and associate engagement, assisting the Lands’ End Sales Leader and the Assistant Store Manager with coaching and coordinating activities for the Lands’ End (LE) consultative sales associates in order to deliver the highest levels of customer service and drive sales, and support the LE Brand Experience at retail. Assists Softlines Assistant Manager and the Lands’ End Sales Leader with coordinating work activities, task assignments and training for the LE consultative sales associates, as well as maintaining a personal contribution to the department’s productivity. Job Responsibilities: • Accountable for achieving monthly performance KPI expectations, including Sales Per Hour, Average Dollar Sale, Unit Per Transaction and Direct Sales • Assists Lands’ End Sales Leader to prioritize and coordinate daily activities in order to achieve business and operational goals • Acts as a role model by generating sales through the use of approved consultative selling practices to deliver exceptional customer experiences by identifying customer needs, providing solutions and offering product alternatives • Observes, provides feedback and developmental coaching to Lands’ End consultative sales associates to drive selling behaviors and achievement of individual SPH goals • Motivates team, recognizes and celebrates exceptional customer service and selling behaviors. • Assists with training, and coaching associates on service and selling standards • Assists in the recruitment, interview and selection processes of Lands’ End sales associates • Assists in resolving customer issues and complaints; escalates issues to the Lands’ End Sales Leader or Softlines Assistant Store Manager • Facilitates appropriate re-merchandising to maintain seasonal and brand messages while ensuring compelling presentations • Executes, directs, and participates in all floor resets and markdown and/or promotional activities

Richmond,Va

I am a highly motivated individual that implements and coordinates human resources functions within Sears store #1274. My responsibilities include the following: store HR administration, associate screening, onboarding, and training, as well as employee engagement. My position reports to the HR Lead and the Assistant Store Manager of Operations.Job Profile:-Collaborates with and support store management to strategically build and foster a fun, team environment for store associates that reflects the mission and values of Sears. -Coordinates hiring process in collaboration with the HR Lead, store manager and assistant store manager(s) to ensure store has qualified candidates to fill openings. -Maintains associate documents and files in compliance with company policy. -Actively communicates and builds relationships with store associates to drive associate engagement. -Ensures all associates receive appropriate orientation and training in accordance with specific job needs as well as company policies.-Maintains working knowledge of Sears employment policies and practices and ensures awareness and compliance throughout store.

Master Of Business Administration - Mba, Accounting

Bachelor Of Arts (B.A.), Fashion Merchandising

Activities and Societies: SHRM, NAACP

Education record