Supervising a team of over 40 employees across two club locations, focusing on cultivating exemplary customer service relations. Responsibilities encompass the complete recruitment process, including interviews, onboarding, and training of new hires, as well as ongoing training initiatives for existing staff members. Additionally, tasked with the development and execution of updated Standard Operating Procedures across multiple operational facets at both club venues.

Engaged in overseeing the management of accounts and billing for an existing base of 1,500 members. Handle communication with leads and prospective members to elaborate on ongoing promotions and various membership options and provide comprehensive tours of facilities.

Contributed to the establishment of the company's website and the formulation of its foundational objectives. Played a pivotal role in conducting market analysis and researching prevailing trends within the hydrogen sector. Generated comprehensive reports to represent HPP for the Texas Hydrogen Alliance.

Facilitated internal and external communications concerning the pivotal role of LPG and Bio LPG in the ongoing energy transition phase. Conducted regular research to track developments in air pollution dynamics. Contributed to the organization of the 2019 Annual Report for the organization.