Jasmine Puri Email & Phone Number

Richmond Hill, Ontario, Canada

Richmond Hill, On

• Ensure proper flow of office procedures • Promote academy’s new and existing programs • Maintain positive and friendly image by acting as the first line of contact to visitors, customers, and staff in person, online, and via telephone. • Assist customers (walk-in and phone inquiries) to resolve their questions or concerns • Manage correspondence by answering emails, sorting mail and prepare and compose documents ensuring timely responses to inquiries.• Maintain and coordinate daily schedule pertaining to all students and teachers which include managing and updating ongoing and future classes. • Establish, maintain and update files, records and other documents.• Order and maintain appropriate levels of office supplies. • Serve as the go-to contact for office inquiries and conflicts • Explain and enforce policies to all new customers during the registration process • Create monthly invoices, collect and receive payments on a monthly basis • Manage overdue accounts by following up with clients via telephone calls/emails/letters • Assists in planning and arranging events, performances and meetings

Newmarket, On

• Assist customers with payments on vehicle loans via inbound and outbound calls • Apply strategies to lower debt on customer’s vehicle loan• Provide counselling to customers in difficult financial situations• Assist team leaders in providing training to new staff• Take on the responsibilities of Team Leaders in their absence

Kathandu, Nepal

• Coordinated event logistics; room booking, catering, registration and participant tracking• Assisted presenters with presentation materials • Co-facilitated workshop ensuring completion of a successful event• Obtained client feedback and followed up with the participants on post event evaluations• Prepared meeting/workshop notes for minutes• Assigned tasks to volunteers for event duties

Kathmandu, Nepal

• Coordinated logistics and registration of 400 + participant from 20 countries• Assisted in preparation, printing and distribution of conference program booklet• Coordinated participant lists, food service arrangements, decoration and table set up • Attended to overall participants’ requirements during the event

Kathmandu, Nepal

• Promoted the event in the social and print media• Handled event administrative works and expenditures• Managed logistics and requirements of the international performing artists• Responded to inquiries from the vendors and public• Assisted local media with event reports, artist interviews and other requests Assisted local media with event reports, artist interviews and other requests

Kathmandu, Nepal

• Assisted the Director with interview questions• Assisted the Director in conducting interview with the team and general public• Transcribed and translated interviews

Kathmandu, Nepal

• Developed and coordinated fundraising campaigns• Organized and managed annual meetings and workshops• Prepared reports on communication programs• Developed press releases and announcements• Provided orientation to volunteers on organization policies, local culture etc

Kathmandu, Nepal

• Dealt with inquiries from the retailers, sponsors, guests and the media • Developed event/marketing communication plans in various media such as email, website, prints (newspaper ads, posters, fliers etc), radio, TV, display board etc• Planned marketing strategies and events• Organized promotional campaigns during special occasions like New Year and other festivals

Kathmandu, Nepal

Collected, updated and distributed NTFPs (Non-Timber Forest Products) price list every monthOrganized and conducted Chain of Custody TrainingOrganized and conducted Value Chain Analysis TrainingOrganized and coordinated study tours for international participants

Kathmandu, Nepal

Assisted in planning and organizing of Nepal1 Movie AwardsCoordinated with advertising agencies Prepared daily advertisement schedule for the television programs (Advertisement Slot Management)Created Frequently Asked Questions (FAQ) list and relevant responses in Excel spreadsheet for future reference

Kathmandu, Nepal

Received one month training on dealing with the clients over the telephoneTelemarketing for customer care at a call centerListening to customer requirements and presenting the product appropriately to make a saleReaching the target in time every month Trained newly hired CSR on dealing with the clients over the telephone