Jasmine Brown Email & Phone Number

• Maintain clearance completion goal of 100% per month despite the restrictions faced.
• Successfully onboard 150 individual clinical educational placements into Exxat, our education management system.
• Salesforce clean up by maintaining accuracy of sites, networks, and agency contacts
• Identify and administer placement site clearances that are necessary for students to begin placement on time while coordinating with sites, students, internal stakeholders, and university partners to ensure completion.
• Maintain the network and site buildout process In Salesforce by ensuring accuracy following the sites affiliation agreement.
• Ensure compliance within multiple platfoms; such as, myClinicalExchange, Castlebranch, Clinician Nexus, and ACEMAPP by managing onboarding, rotation requests, and clearance documents.

United States

• Orchestrate the onboarding process by utilizing Hirezone for registration and communications to reduce attrition and increase employee engagement.
• Spearhead the pre-screening process by conducting background investigations, I-9's verifications, and E-verify following the state and federal requirements.
• Streamlined data integrity and accuracy by conducting reconciliations and auditing HR data, optimizing the adequacy of internal controls.
• Nurture and build a positive candidate experience through prompt and timely communication throughout the candidate’s life cycle from initial contact to start date.
• Maintain reports and dashboards for HR and workforce.
• Assist with the development of employee training and documents.

Memphis, Tennessee

• Developed data strategies, synthesizing complex data management needs into simple and measurable goals and objectives
• Aid data collection and reviewed and edited reports to ensure accuracy
• Processed, maintained, and confirmed accuracy and integrity of all data entered in the Banner ERP System
• Manage and resolve system related issues as reported to People Systems help ticket queue
• Thoroughly transferred and updated existing data into database systems
• Successfully verified completion of I-9's, track payroll reports, longevity, and leave balance

Memphis, Tennessee

• Managed ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety
• Acted as the system navigator and point of contact for patients and families while answering questions related to raised concerns
• Established and maintained relationships with service providers
• Ensured referrals are addressed in a timely manner; assisted patients in problem solving potential issues related to the healthcare system, financial or social barriers.

Greater Memphis Area

• Effectively provided day to day support operations by performing administrative tasks and ensuring high-quality customer service to patients
• Managed both front and back office, including billing support, scheduling, coding, patient communication, insurance verification, and filing
• Oversaw office and medical supplies inventory
• Responded to all in-person, phone, and email inquiries; contacted and followed-up with patients, suppliers, and insurance companies.