Jasmine Thripp Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

In my role at TAL I support a large L&D team of 30 in delivering vital regulatory, compliance and technical training in accordance with our financial sector regulators. My key responsibilities include:- Continuous Improvement of L&D Processes Governance.- Supporting management teams in delivering key business outcomes.- Consistent and accurate reporting.

Port Macquarie, New South Wales, Australia

- Provided excellent front-line and call centre customer service to patients, addressing inquiries, scheduling appointments, and ensuring a positive and welcoming experience.- Demonstrating strong multitasking and time management skills in a fast-paced medical office environment.- Managed the scheduling of patient appointments, optimizing clinic.

Sydney, New South Wales, Australia

• Developing systems based e-learning modules and instructor led training. (UKG Workforce dimensions - Kronos)
• Identifying training needs for a large scale systems project
• Coordinating and facilitating meetings with subject matter experts
• Managing content review cycles
• Producing materials aligned with project schedules

Sydney, New South Wales, Australia

• Producing engaging and effective eLearning modules using the Articulate suite.
• Leading the implementation (2019) and maintenance of the Learning Management System (SAP Litmos).
• Delivering effective systems training through the creation and delivery of training guides, zoom sessions and assessments.
• Managing the transition to a separate LMS for our business unit separation (2021).
• Conducting a regular training needs analysis to improve training for staff around their onboarding and for specific systems training.
• Alternating training methods to diversify instruction, strengthen learning opportunities and enhance program success.

• Adapted teaching methods and materials to meet students' varying needs.
• Constructing engaging teaching materials that achieved positive outcomes for students of varying abilities.
• Created interactive classroom atmosphere to maintain student interest and facilitate learning.
• Identified areas of weakness with individual students and tailored lessons accordingly.
• Developed, administered and graded tests in order to evaluate students' progress.

Sydney, Australia

• Demonstrated excellent front-line customer service, including patient scheduling and billing.
• Training new staff and creating effective training materials to ensure a smooth and efficient training process.
• Managed master calendar and scheduled appointments for teams of radiographers and sonographers based on optimal patient loads and clinician availability.
• Completed skilled administrative work to support all office staff and operational requirements.
• Documented patient medical information, case histories and insurance details to facilitate appointments and payment processing.

Certificate Iv In Training And Assessment

Bachelor Of Education

Bachelor Of Music, Pedagogy