Jasmyene B. Email & Phone Number

Tampa, Florida, United States

managing a caseload of initial liability and ongoing Short Term Disability claims.They will effectively and professionally utilize sound judgment, technical knowledge, communication skills, and focused resources (medical, vocational, legal, etc.) to manage claims to appropriate conclusion in accordance with applicable internal and external regulations.

ProgressiveDetermine coverage, liability, damages and otherwise adjusts and negotiates claims within authority.Negotiate claim settlements with customers in accordance with business unit standard methodologiesInvestigate and confirm the facts of loss for automobile accidents, home, and commercial. Conduct a thorough coverage investigation of the loss and.

Reviewed applications for insurance coverage and reports from loss control specialists to determine risks.Determined and documented loan conditions and communicated requirements and decisions.Consulted and collaborated with process consultants, product managers and claims adjusters to determine acceptability of risks and to improve underwriting guidelines..

Educated customers on property, umbrella and auto insurance.Assessed customer needs, and recommended appropriate coverage, products and distinctive services.Handled Umbrella Services, auto, property (renters, condo, home, manufactured home services), dwelling, and fire products (HO3, HO4, HO5, HO6).Complete the entire sales cycle for complex Progressive.

Audited production reports, tracking data entry and processing errors.Manage multiple data sources to decide on the best selection.Corrected data entry errors to prevent later issues such as duplication or data degradation. Collect, organize, disseminate and analyze significant amounts of information with attention to detail and accuracy.Uploaded and.

Collected, organized, disseminated and analyzed significant amounts of information with attention to detail and accuracy.Responded to customer inquiries and provided accurate information about products and services via live chat.Monitored customer conversations and provided timely, knowledgeable assistance. Documented all customer information accurately in.