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Jason Chung Email & Phone Number

Customer Success | Client Training Specialists | Implementation Specialists at Kung Fu Tea
Location: New York City Metropolitan Area, United States, United States 4 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Success | Client Training Specialists | Implementation Specialists
Location
New York City Metropolitan Area, United States, United States
Company size

Who is Jason Chung? Overview

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Quick answer

Jason Chung is listed as Customer Success | Client Training Specialists | Implementation Specialists at Kung Fu Tea, a company with 297 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Jason Chung.

Jason Chung previously worked as Customer Success Specialist, Franchise Consultant at Kung Fu Tea and Marketing Associate, Customer and Operations Associate at Motorcycle Safety School. Jason Chung holds Bachelor'S Degree, Psychology from Hunter College.

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Kung Fu Tea

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Profile bio

About Jason Chung

I am a Customer Success Specialists & Training Specialists with background in small businesses, large corporations, as well as for nonprofit organizations. Passionate about customer experiences & company cultures. I have experience in project implementation, customer onboarding & client success. When it comes to my work, I am a very organized and detail-oriented person, which allows me to be focused to meet any goal put in front of me. I have strong leadership qualities, which enables me to not only work cross functionally with multiple teams but also leading teams to provide top-quality customer experience in the end.

Current workplace

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Kung Fu Tea
Kung Fu Tea
Customer Success | Client Training Specialists | Implementation Specialists
new york, new york, united states
Website
Employees
297
AeroLeads page
4 roles

Jason Chung work experience

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Customer Success Specialist, Franchise Consultant

Current
  • Provided onboarding, sales, and marketing support to franchise owners ensuring all resources are made available to them, ultimately setting them up for success
  • Built strong, ongoing and long-term relationships with new and existing clients while maintaining an overall internal and external satisfaction rate
  • Developed and implemented onboarding procedures for new clients, guiding them to a successful opening of their franchise business. Successfully reduced opening timelines by 40%
  • Served as an account manager for several areas in the northeast region by being their point of contact, resolving various issues and positioning myself as a subject matter expert
  • Enforced process refinement between all internal teams and departments within the company to simplify communications and services provided to clients
  • Liaison between KFTea Corporate and franchisees by serving as the primary point of contact with over 250 key decision makers
Apr 2018 - Present

Marketing Associate, Customer And Operations Associate

  • Provided customer service and information about products and services
  • Adapted to tone, style and language for different customers and situations within guidelines
  • Managed office administration, training and created an organizational system for a more efficient operation among fellow associates
  • Oversaw current database of motorcycle dealerships, riding clubs and press contacts
  • Delivered regular team communications to over 80 staff members to increase performance
  • Managed and organized complete customer data of nearly 2000 students for the company alongside the DMV
Mar 2015 - Dec 2016

Senior Associate

  • Frontline of customer service for museum in-person and over the phone
  • Responsible team staffing: including scheduling, training, daily administrative operations and performance
  • Assisted with museum projects and campaigns throughout the year
  • Assisted internal departments with services, programs and initiatives
  • Increased school/group tours and programs throughout the annually by 25% each year
  • Analyzed and maintained customer database for retention, increasing 20% visitors
Jul 2012 - Mar 2015

Supervisor And Financial Services

  • Tracked and maintained sales and financial records
  • Developed, implemented, and updated effective financial and operational reports
  • Processed monetary exchanges payment both internally and externally
  • Generated visitors increase by 35% annually
  • Developed client relationships and delivered exceptional customer service
  • Maintained customer database and information for retention sales
Nov 2007 - Jun 2010
Team & coworkers

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1 education record

Jason Chung education

FAQ

Frequently asked questions about Jason Chung

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What company does Jason Chung work for?

Jason Chung works for Kung Fu Tea.

What is Jason Chung's role at Kung Fu Tea?

Jason Chung is listed as Customer Success | Client Training Specialists | Implementation Specialists at Kung Fu Tea.

Where is Jason Chung based?

Jason Chung is based in New York City Metropolitan Area, United States, United States while working with Kung Fu Tea.

What companies has Jason Chung worked for?

Jason Chung has worked for Kung Fu Tea, Motorcycle Safety School, Museum Of Chinese In America, and Espn.

Who are Jason Chung's colleagues at Kung Fu Tea?

Jason Chung's colleagues at Kung Fu Tea include Cheyenne Washington, Ahmya Harris, Ariel Steward, Hamza Rasheed, and Mariah Martin.

How can I contact Jason Chung?

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What schools did Jason Chung attend?

Jason Chung holds Bachelor'S Degree, Psychology from Hunter College.

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