The Implementation Manager is responsible for the technical onboarding of colocation customers and acts as the Implementation Services Team’s focal point for customer project co-ordination, interfacing with internal delivery systems, internal teams, customers, vendors, finance, sales, and on-site managers on all aspects of service delivery. During implementation the Implementation Manager acts as the Single Point of Contact (SPOC) for customers during the implementation and ensures that handover to Operations is completed correctly.

Roles and ResponsibilitiesLiaise directly with clients to establish the initial Design Brief (Concept) and final agreement on the final Design: This is in multistage approach: pre-site visit meeting (WebEx) and then a Joint Site Survey onsite to access the impact and solution to deliver the growth against the Clients Build Standards:• Growth Requirement baselined against the previous site BRAG Status. • Environmental assessment, AC/DC Power Plant, UPS, Batteries, incoming mains, Space. • Infrastructure Containment; Fibre, Data, RF, Power, HVAC & Setting out to TIA standards. Survey sites and report/file:Manage enquiry RFQ tender process from 'Suppliers' to 'Awards', this consists of the following:Manage/assist with Supplier Appointments/Orders:Manage 'Work Start Sessions' and interim and completion Quality Audits/Safety audit, sign off and formally record completion for both internal Sub-Contractors.Delivery of Projects and Power Apps.This consists of the following process/life cycle.Project Delivery Life cycle: High Level OverviewJoint Site Survey – Output of Clients requirements to TIA Standards & Liaise with other departments forDesign SME Review – Validation of Design Standards Proposal – QuoteGovernance – Various stages 1-3 StakeholdersPO IssueProject Initiation - Internal/Subcontract resource and manage onsite implementation and deployment.Project Delivery:Pre – Project Requirements Project Completion Project Closure:Other Responsibilities:Design Review/SME Team.TSP (Technical Space and Power) Work Stream.Management of CAD Designs High Level and detailed drawings for Infrastructure via a Team of CAD Engineers.Audit Process both internal and external for the business and the client & Contract TeamsMentoring the wider Team through the InfraWorks/client build standards processes and procedures.

2015 - Nov 2015Currently involved in a programme to deploy all equipment across all Virgin Media Technical Estate (Core Transmission, Core Data and IP Edge (including ARRIS E6K)). This Programme is to deploy equipment on the most effective and efficient way possible through stakeholder input along with M&E/Primary Contractor support.Responsibilities:• 2015/16 Growth meetings to agree joint deployment across all three Core departments. • Positioning/Orientation of equipment (Air Flow/HVAC requirements/Upgrades).• JSS (Joint Site Surveys) to determine the best way forward within the build standards on a single visit.• Raise/amend Feasibility Documents; raise Space App’s for newly agreed space agreed on a JSS.• Co-ordinate site issues raised from JSS i.e. equipment decom, rack moves etc. to allow the most effective and efficient deployment across the VM Technical Sites.• Consult with the Primary Contractor’s on containment, Fibre, power, Connectivity (Cat5/Coax).• As part of a Virtual Tech Room Design Team to create and agree on a single standard on designs across all three design teams (Tx, Data, IPEdge) i.e. Floor Notes, CDP (Compact Design Plan)/Feasibility, DDP/Deployment Document including containment as per the build standards.• Gateway meetings to agree Go, No Go and agree within budget. 2014-2015Additional to my deployment tasks I was developing new documentation to fulfil a new undertaking for Core Deployment Physical Design. This work constituted the creation of a Deployment Document to be used for Feasibility Surveys (Space Applications) and a full Deployment Document for the installation of Kit/Connectivity.Responsibilities:• Creation of Documentation (Deployment Document)• Coaching/Training for the team.

2000-2014To implement Data Engineering build functions in the field, either independently, or supervising contractors or other engineers.To undertake, as directed, installation activities on the ntl Data Network, principally concerned with IP, internet and ATM. This includes equipment rack assembly, on-site rack installation, power and data cabling, testing and setting to work. Some of these activities may be required to be performed during anti-social or very anti-social hours. To perform routine commissioning and integration activities for network implementation of data equipment on the ntl Data Nework, including high-end Cisco Routers, Nortel Modem chassis, Juniper Supercore Routers and ATM Switches and Edge Concentrators.To perform basic performance measurements on new and existing installations, including SDH, ATM and Frame Relay test equipment.To generate satisfactory handover information and documentation to ntl Operations on completion of data network systems installation and commissioning.To assist the Project and Programme Managers in designing solutions for network implementation on new data build, especially in realising physical solutions for IP, ATM and dial technologies.To perform Site and Physical Layer Equipment surveys, and produce detailed reports for use by other Data Engineering departments. To perform Data Design documentation and create Designs to allow all Stakeholder parties to Deploy the Core Data Network. Ensure compliance with ISO 9001,NNG224 Quality standards and regulations.

My responsibilities and Duties in the position of T.E.T (Telecommunications Engineering Technician) are to undertake corrective maintenance including diagnosing faults, evaluating problems, carrying out corrective measures, planned maintenance, reports and quality requirements (ISO9001 and Corporate Q&A), equipment and system modifications, requisitions for spares and replacements, and any other relevant tasks required. There is also a requirement to participate in a Call-out rota.Equipment Worked on.All Six emergency services, Police, Fire, Ambulance, RNLI, Coast Guard Radio Systems, CCTV, Command and Control Base Stations, Hill Top Sites and Vehicles.Prison Service PMR Radio Systems, Base Stations, CCTV, Vehicles.ntl:'s internal national Transmission Network.Vodafone Point to Point Microwave Radio links (MLL), 23ghz & 38Ghz 2mb and 16x 2mb.Various covert vehicles for surveillance for various agencies.Data systems for British Gas Mobile, Cogneto (hand held data system).

ntl: National Maintenance Centre (1994-1996)My role as a Telecommunications Engineering Mechanic (Junior Technician), was bench based and involved diagnosing faults and corrective action down to component level. I was based in the Hand-Held Radio Department where I worked on a variety of radios and their ancillary’s covert and non-covert.D.T.E.LS (Directorate of Telecommunications of the Home Office 1992-1994)My role and duties as above.