Jason Brumm Email & Phone Number

* Manage the team performing quality control reviews for investigations. * Monitor and report on trends for test questions. * Partner with Senior Leadership and Strategy & Support to identify and update procedures to increase efficiency and success.

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Phoenix, Arizona Area

DTiQ (LP Innovations) – Phoenix, AZ – Regional Loss Prevention Manager 2007-2014, 2016 – Present• Conduct employee theft investigations using the Wicklander-Zulawski interview process• Average over 200 interviews a year for all forms of theft, policy violations, and Title VII issues• Managed a team of up to 30 investigators and auditors across the United States• Conduct operational audits for a wide variety of business to help increase operational performance• Clients worked for include: Whole Foods, Amazon, Sprouts, Kroger, adidas/Reebok, and many more• Utilize metrics to identify operational deficiencies and successes• Analyze audits and communicate opportunities and improvements to all levels of key partners• Create corrective action plans and follow up to ensure business success• Coach personnel on operational best practices to improve overall performances• Hire, train, and manage professionals to perform audits and analyze metrics• Create and improve operational and brand integrity audits for clients and third-party vendors• Identify opportunities of fraud, risk, and loss and create, revise, maintain operational audits, and practices• Analyze risk and communicate opportunities and improvements to all levels of executive teams• Create professional reports for all investigations completed• Conduct Title VII and workplace violence investigations and interviews for Human Resources departments• Conduct operational audits for a wide variety of business to help reduce shrink and increase operational performance• Coach individual personnel on operational and loss prevention best practices to improve overall performances• Conduct loss prevention meetings to train store personnel on best practices• Hire, train, and mentor investigators on the Wicklander-Zulawski interview process and EBR/Data Mining• Perform EBR/Data Mining to identify losses and training deficiencies

Phoenix, Arizona Area

ExperienceDTiQ (LP Innovations) – Phoenix, AZ – Regional Loss Prevention Manager 2007-2014, 2016 – Present• Conduct employee theft investigations using the Wicklander-Zulawski interview process• Average over 200 interviews a year for all forms of theft, policy violations, and Title VII issues• Managed a team of up to 30 investigators and auditors across the United States• Conduct operational audits for a wide variety of business to help increase operational performance• Clients worked for include: Whole Foods, Amazon, Sprouts, Kroger, adidas/Reebok, and many more• Utilize metrics to identify operational deficiencies and successes• Analyze audits and communicate opportunities and improvements to all levels of key partners• Create corrective action plans and follow up to ensure business success• Coach personnel on operational best practices to improve overall performances• Hire, train, and manage professionals to perform audits and analyze metrics• Create and improve operational and brand integrity audits for clients and third-party vendors• Identify opportunities of fraud, risk, and loss and create, revise, maintain operational audits, and practices• Analyze risk and communicate opportunities and improvements to all levels of executive teams• Create professional reports for all investigations completed• Conduct Title VII and workplace violence investigations and interviews for Human Resources departments• Conduct operational audits for a wide variety of business to help reduce shrink and increase operational performance• Coach individual personnel on operational and loss prevention best practices to improve overall performances• Conduct loss prevention meetings to train store personnel on best practices• Hire, train, and mentor investigators on the Wicklander-Zulawski interview process and EBR/Data Mining• Perform EBR/Data Mining to identify losses and training deficiencies

Bluetracs – Phoenix, AZ – Client Services Manager 2014 – 2016• Lead and develop representatives to key performance indicators• Build and maintain relationships with executive leaders for banking, pharmacy, and retail• Build and maintain relationships with law enforcement and 911 offices• Partner with sales team to capitalize on new opportunities for growth• Streamlined process for customer self-installation

Virgin Megastore – Tempe, AZ – Loss Prevention Manager 1999 – 2007• Conduct employee theft investigations using the Wicklander-Zulawski interview process• Maintained a shrink percentage of 0.5% or less• Perform EBR/Data Mining to identify losses and training deficiencies• Created product negative on-hand research program for Virgin Megastore• Identify opportunities of fraud and loss and create, revise, maintain operational audits, models, and practices• Coach store personnel on operational and loss prevention best practices to improve overall performances• Perform undercover surveillance to monitor and apprehend external theft subjects• Perform CCTV research to identify and resolve internal and external theft• Partner with logistics team to ensure product is accounted for and properly secured