Jason Button Email and Phone Number
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Experienced leader with a demonstrated history of working in the IT and security industry. Strong information technology professional, skilled in Operations Management, Project Management, M&A activities, and IT Help Desk Support.
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Sr. Director, Customer Security Assurance And Data GovernanceCiscoAnn Arbor, Mi, Us -
Director, Security And Trust M&ACisco Sep 2022 - PresentAan Arbor
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Sr. Manager, Security & Trust M&ACisco Sep 2020 - Oct 2022Ann Arbor, Michigan, United StatesResponsible for the information security aspect of all mergers, acquisitions, and divestitures for Cisco.
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Head Of It And Employee Experience - Duo Security At CiscoCisco Dec 2018 - Sep 2020-Responsible for providing high-performing global IT support, infrastructure, and office/facility managementthroughout acquisition process.-Lead both IT and site integration groups' strategy and implementation while building new relationshipsthrough trust, credibility, and seamless assimilation.-Tasked with keeping the Duo BU functional while aligning our technology platforms with Cisco.
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Director Of Business ServicesDuo Security Dec 2017 - Dec 2018Ann Arbor, Mi-Lead all global help desk operations as well as all IT project managers and business analysts. -Oversaw the launch of our Salesforce CPQ application. -Scaled our self-service offering to keep IT costs low while supporting more users. -Responsible for more than $3 million of CapEx and OpEx budget annually. -
Senior Help Desk ManagerDuo Security Dec 2016 - Dec 2017Ann Arbor, Michigan-Operationalized the global Help Desk team by building foundational skills and implementing various support tools.-Scaled team and processes to support growth from 350 users to 700+.
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Director Of Information SystemsHelloworld, Inc. (Formerly Eprize) Feb 2014 - Dec 2016Southfield, Mi-Lead the technology implementation of new corporate headquarters for 300 employees. Responsible for all planning specific to A/V, networks, electrical, and security. -Responsible for more than $3 million of CapEx and OpEx budget annually.-Migrated internal systems from corporate office to dedicated datacenter, improving uptime as well as significantly strengthening disaster recovery and business continuity capabilities.-Improved internal systems uptime from 99.8% to 99.99% through… Show more -Lead the technology implementation of new corporate headquarters for 300 employees. Responsible for all planning specific to A/V, networks, electrical, and security. -Responsible for more than $3 million of CapEx and OpEx budget annually.-Migrated internal systems from corporate office to dedicated datacenter, improving uptime as well as significantly strengthening disaster recovery and business continuity capabilities.-Improved internal systems uptime from 99.8% to 99.99% through a renewed focus on root cause analysis and strong preventative measures.-Implemented various cloud-based solutions to increase uptime and decrease overhead, including migrations to Office365, Adobe Team Cloud, and Box.com.-Negotiated deal to consolidate user logins of greater than 30 disparate systems into one single sign-on provider resulting in higher user satisfaction and improved productivity.-Decommissioned aging VoIP telecom system by deploying state of the art Skype for Business environment resulting in 45% reduction in recurring costs and increased scalability. -Coordinated with other business leaders to ensure technology direction and business aligned goals. -Developed career path program to ensure team member growth opportunities. -Established and leveraged strong vendor relationships to support team and company goals.-Lead technology integration of 5 acquisitions, onboarding users and normalizing tools/vendors across the org.-Cultivated a shift in team culture from reactionary system admins to solutions architects. Show less
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Team Lead, Information SystemsHelloworld, Inc. (Formerly Eprize) May 2010 - Feb 2014-Increased uptime from 98.6% to 99.8% by replacing aging hardware and building a highly redundant Hyper-V environment. -Reduced Help Desk ticket duration by 50% while maintaining a 99.1% ticket satisfaction rating and 125:1 user to technician ratio.-Managed all UPS and generator systems.-Responsible for 5 successful satellite office expansions and relocations.-Worked to standardize all user hardware and implement a 3-year refresh cycle, resulting in a decrease of user support… Show more -Increased uptime from 98.6% to 99.8% by replacing aging hardware and building a highly redundant Hyper-V environment. -Reduced Help Desk ticket duration by 50% while maintaining a 99.1% ticket satisfaction rating and 125:1 user to technician ratio.-Managed all UPS and generator systems.-Responsible for 5 successful satellite office expansions and relocations.-Worked to standardize all user hardware and implement a 3-year refresh cycle, resulting in a decrease of user support issues by 38%.-Deployed local application installation solution (SCCM) in tandem with revoking user's local admin access to reduce time spent with laptop support while still maintaining employee satisfaction. -Negotiated increase of corporate and remote office bandwidth by an average of 200% while reducing overall operating cost.-Responsible for all technology vendor management. Show less
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Systems EngineerHelloworld, Inc. (Formerly Eprize) Oct 2006 - May 2010-Led technical execution of 4 satellite office expansions and relocations.-Supported over 80 Windows servers during normal business hours as well as a weekly on call rotation. -Implemented corporate email archive solution used by 400+ users. -Led implementation of corporate virus protection solution.-Led overhaul of multiple server rooms including networking, power, and rack design.-Improved and supported large Avaya VoIP system utilized by 400 users throughout the nation.
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Technology EngineerThe Henry Ford Apr 2006 - Oct 2006-Managed all AV equipment, including a multi-sensory theater experience, for the Ford Rouge FactoryTour. -
Help Desk AnalystThe Henry Ford Jun 2000 - Apr 2006-Desktop support for 300 employees spread over 200+ acres.-Established and maintained online technical knowledgebase.
Jason Button Skills
Jason Button Education Details
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Computer Engineering
Frequently Asked Questions about Jason Button
What company does Jason Button work for?
Jason Button works for Cisco
What is Jason Button's role at the current company?
Jason Button's current role is Sr. Director, Customer Security Assurance and Data Governance.
What is Jason Button's email address?
Jason Button's email address is ja****@****ize.com
What is Jason Button's direct phone number?
Jason Button's direct phone number is +124854*****
What schools did Jason Button attend?
Jason Button attended University Of Michigan-Dearborn.
What are some of Jason Button's interests?
Jason Button has interest in Animal Welfare, Children, Science And Technology.
What skills is Jason Button known for?
Jason Button has skills like Management, Customer Service, Microsoft Exchange, It Infrastructure Operations, Social Media Marketing, Network Administration, Leadership, Microsoft Technologies, It Management, Microsoft Sql Server, Voip, Microsoft Servers.
Who are Jason Button's colleagues?
Jason Button's colleagues are Andres Karam Lugo, Juan Carlos Ramírez, Cinco, Christcille Ann, Anna M., Mario Rh, Alhassan Fatima, Project Help.
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Jason Button
Assistant Vice President Of Commercial Lending At Tongass Federal Credit UnionKetchikan, Ak2sbcglobal.net, tongassfcu.com8 +171937XXXXX
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4gmail.com, udel.edu, gmail.com, illumina.com
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