Jason Byrd Email & Phone Number

In my role as Senior Director of Franchise Operations, I lead operational strategy and execution for a network of franchise locations, ensuring each shop meets brand standards while maximizing profitability and customer satisfaction. I oversee the daily operations of franchise partners, providing support in areas such as operational efficiency, staff.

Greater Atlanta Area

• Responsible for sales, operations, and management for this Atlanta based franchise group of Capriotti’s Sandwich Shop; there are currently four locations in the EPS portfolio and growing
• Responsible for P&L and budget management by increasing sales revenue and maximizing gross margin percentages
• Responsible for B2B marketing while opening stores from the ground up for this franchise concept to a brand-new region
• Responsible for generating catering sales including but not limited to cold calling, negotiating orders, marketing, and maintaining accounts as large as Kennesaw State University and hospital systems
• Responsible for fully training the EPS franchise group in addition to non-EPS Franchisee Partners across the East Coast as directed by Capriotti’s corporate
• Leads team building, training, and supervision of a staff of 25

• Led front and back of house operation for this Atlanta-based operator and franchiser of over 430 Hooters locations in 28 countries; this privately held corporation owns 160 units
• Responsible for P&L and budget management
• Responsibilities included preparing bonus budgets, bonus reconciliations, payroll duties, and vendor management of four food vendors and eight liquor vendors
• Worked directly with the corporate office on numerous different tests ongoing to better the efficiency of Hooters resulting in the highest quality service amongst Hooters worldwide
• Led team building, training, and supervision of a staff of 40

• Assisted with the training and marketing of a new franchise to the Atlanta market
• Responsible for P&L and for sales of $1.6MM per year
• Improved financial performance by reducing labor by 4.1% and cost of goods by 3.2%

Greater Atlanta Area

• Responsible for leading and training for a team of 40 employees for this family-friendly casual dining restaurant with more than 25 locations across the Southeast
• Additionally, served as a new restaurant opener and troubleshot multiple locations across the Greater Atlanta area to improve performance and sales
• Responsible for preparing bonus budgets, bonus reconciliations, payroll duties, and vendor management of four food vendors and 10 liquor vendors
• Managed and promoted guest satisfaction for improved customer loyalty and dining frequency
• Maintained and established a liquor cost of 25.1% and a food cost of 34.2% while maintaining a labor of 16.8-17.2%
• Previously served as Server, Bartender and Trainer before being promoted to Assistant Manager

Bachelors, Accounting

Activities and Societies: Cross Country, Track, Multiple Intramurals, Recruiting corporal/sergeant, squad sergeant, squad corporal

Education record