Co-Founder & General Manager
Running 2 convenience stores in Taipei's prime commercial district under the brand FamilyMart —one of Taiwan's leading convenience store chains, known for its wide range of products and services● Led team to generate over USD 1.5M revenue per year, outperforming Taiwan convenience store industry average 16% by using omnichannel marketing & multi-site layout strategy to maximize exposure & local foot traffic● Built & trained high-performing 15-member team by actively recruiting candidates, creating incentives & implementing regular performance assessments● Grew revenue 9.5% in 2023 by creating online VIP customer community & establishing VIP memberships & offering unique products, grew community to 823 members by August 2023● Raised employee retention rate for new hires within first 6 months to 100% through emphasis on diversity, team-building initiatives & competitive salaries● Drove corporate social responsibility by donating 300 meal boxes & essential supplies annually to support vulnerable parties