• Leading and managing the Special Constabulary (SC); support SC in promoting volunteer wellbeing and professional standards in line with the Police Code of Ethics.• Steer and motivate a team of Special Inspectors, Special Sergeants, and Special Constables to increase effectiveness and efficiency of policing services as well as enhance security for public and community.• Analyse and refreshed policy development and deployment processes for effective management of Special Constabulary, developing and suggesting improvements / changes in service delivery.• Offer exceptional assistance to SC in effectively planning and applying daily tasks in line with Force protocols, enabling effective utilisation of Duty Sheet and other Force systems / protocols.• Prepare operational orders in collaboration with Regular officers as well as define planned operations to teams, whilst overseeing the SC response to policing major events.• Administer Independent Patrol Status of student Special Constables as well as guide Special Inspectors and tutors on supporting student specials in achieving their competencies within acceptable timescales.Key Achievements• Directed, trained, and motivated 170 officers, improving policing services by using full police powers.• Confirmed timely delivery of mandatory training, including Officer Safety Training and First Aid Training; contributed to recruitment and promotion of Special Constabulary.

• Ensure strategic programme planning and management with a focus on delivering bus reforms across Wales, aligning with defined guidelines of the Welsh Government.• Oversee risk & issue management, documentation management, configuration management, quality assurance, change control, and administrative processes.• Deliver on effective line management duties for the Project Support Team.• Expand out the decision-making process to include team and stakeholder input to improve the quality of recommendations provided for the programme.Key Achievements• Lead and engage a high-performance and diverse team, ensuring dynamic communication to tackle any programme issues.• Built and maintained relationships with key internal and external stakeholder within both the Welsh Government, Transport for Wales, and sector stakeholders, to deliver on Welsh Government targets.• Established the Bus Bill Board membership, scope, and documentation.• Took the lead on the review of Bus Funding.• Played a key role in ensuring smooth public transport operations throughout the COVID-19 pandemic.

• Lead and encourage team members to deliver a high standard of fire safety performance across all Airport premises; enable prompt response to emergency situations by creating fire and risk management procedures.• Deliver high-level guidance on overall facets of Health & Safety Performance Matrix and Objectives for the Airport, individual departments, and individuals based on appropriate proactive and reactive measurement standards.• Design, execute, and control rigorous risk assessment and accident management systems, facilitating a positive safety culture within the Airport and exceeding legal requirements in terms of health, safety, and compliance.Key Achievements• Managed environmental impacts in compliance with the Natural Resource Wales guidance, establishing and recommending practices as set out by NRW and confirming compliance with documentation including Aerodrome Licence, Cap 168, and Cap 642 and any specific airfield stipulations determined by regulators/local authorities.• Controlled QSHE department budget, valued at £500K, signing off on an additional £9.5M CAPEX budgets. Maintained optimum functionality of Airport’s SaRMS.• Provided effective guidance to the Board of Directors and Senior Leadership Team on all aspects of QSHE planning and management.• Achieved 100% compliance with set standards and best practices including requirements of QSHE legislation.• Established and strengthened relations with enforcing and monitoring authorities, including South Wales Fire and Rescue, Health and Safety Executive, National Resource Wales, CRC, and other regulatory bodies.• Organised and conducted in-house training and development programmes aligned with the HASAWA 1974 act:o Health, Safety and Environment Inductiono Fire Safety Awarenesso Control of Contractorso Risk Assessment Awareness

• Planned, spearheaded, and streamlined day-to-day operations of the onsite security team, meeting training needs.• Oversaw and maintained security, grounds maintenance, and compliance department activities aligned with health and safety policies; performed strategic audits as well uncovered and mitigated potential risks.• Conducted thorough health and safety audits, preparing and controlling documents aimed at ensuring accuracy.• Achieved maximum client satisfaction by meeting and exceeding defined customer services standards / practices.• Supervised several contractors, educating on company’s expectations and safety management standards.• Performed high-level budget management, executing and controlling wage input and order management system.• Developed and implemented waste management initiatives, carried out accident investigations, and optimised collaborations with security supervisors to enable continuous process and performance improvement.• Collaborated with onsite management team and chaired team / contractor meetings for informed decision-making.Key Achievements• Accomplished target of recycling of 40% by communicating with shop tenants and exploring new methods and areas of recycling.• Ensured operational excellence through development and execution of operations management practices.• Decreased risks and accidents by up to 80% through root cause analysis and audits.