Jason Waters Email & Phone Number

Herriman, Ut, Us

United States

Offering a wide range of services to get our customers where they want to be, making informed, calculated decisions through actionable data. We help customers through data warehousing, data architecture, ETL, data cleansing, modeling, and profiling, as well as data visualization.• Perform ETL on large data sets by creating data integrations in SSIS.• Perform data manipulations and create SQL objects.• Import data, as well as prepare, and present actionable data visualizations using various visualization tools, including Power BI and Tableau.• Meet with C-suite customers to gather all project and data requirements.• Follow agile best practices for project management.

Lehi, Ut

Responsible for managing all company projects and given charge over 40% of company C-suite clients. Also accountable for requirements gathering, creating and updating associated dashboards by profiling/acquiring data, analyzing reporting, and creating required visuals.• Lead weekly client calls and traveled for on-site meetings to manage relationships with C-suite clients, gather requirements for new reports, and create/update existing reports.• Lead weekly stand-up meetings to review and assist with all projects from backlog to completion.• Created and presented a BI solution which led to the company securing a new client.• Presented various suggestions to streamline and improve company processes.

Riverton, Ut

Created a ground-up reporting solution for C-level executives of a PeopleSoft consulting firm. Performed needs analysis, data cleansing and modeling, and dashboard design and training.• Created two dashboards for the executive team, one providing visibility into job costing, allowing for clear understanding of the success of projects and profitability of different types of work performed. The second for time reporting data, the two dashboards created provided visibility both in a historic perspective and outlook on profitability, utilization, employee efficiency, and an innate ability to meet customer needs. This type of analytics allows the Executive Team to make changes swiftly, directly affecting staffing, profitability, and customer satisfaction.• Provided consulting to C-level executives, providing needs analysis and solutions for reporting gaps.• Performed data cleansing and data modeling in SQL Server and imported the data to Power BI where sustainable and actionable reports were created.• Created clear and concise step-action training documentation for C-level executives.

Riverton, Ut

Tasked with performing full-scale website optimization by performing SEO optimization. Also, crafted blog and ghost-writing articles, published as highly visible website content.• Integrated 100% of SEO related content on a sport recruiting web site, interfaced with CEO daily.• Prepared various ghost-writing articles on complicated topics that were published as SEO content for high visibility web site pages.

South Jordan, Ut

Global financial institution operating in 40+ countries. Completed a historic $13.5 billion merger. Responsible for communications publication to five different channels: newsletter, email, running/targeted intranet feeds and company website.• Led conference calls to maintain and build relationships with key executive-level stakeholders (including legal, compliance, and risk) as well as directing and educating regarding appropriate use of six communication channels and online documentation updates to 300+ knowledge base pages.• Acted as Project Manager to champion the departments two major year-end initiatives, providing imperative resources for an audience of 15,000+. Completed an additional 30 communications and 40-50 web page updates while managing a Communications Specialist.• Authored and performed ongoing maintenance for a comprehensive intranet knowledge base for a new communication publishing tool including informational, process, and procedure pages. Presented in team meetings to facilitate effective team knowledge sharing.• Initiated and led a communications consolidation project, reducing unnecessary communications by 70%.• Trained, mentored, and coached 100% of new hires.

Responsible for managing US and international teams for top customer contact center. Headed multiple client-facing projects and initiatives.• Managed and developed a team of 18-23 customer service professionals by analyzing and coaching metrics-based performance.• Streamlined 100% of project disciplinary process by creating documentation templates for standardization.• Distributed all technical memos/communications for a group of 120 employees.• Received 50+ manager recognized and executive level awards and recognition for outstanding customer service and leadership, including excellence in corporate values.