Jason Darrah Email & Phone Number

Led a team of 14 employees to daily success across cross-functional lines, successfully assisted in leading a migration for the company that intergraded the office in Denver into our site in Irving adding 800k items to our responsibility each year. Installed a culture that was inclusive and positive to the point employees wanted to work for me and not let me down. Installed new protocols and SOPs that helped service our customer to a higher level and ensure all of our SLAs were met with a… Show more Led a team of 14 employees to daily success across cross-functional lines, successfully assisted in leading a migration for the company that intergraded the office in Denver into our site in Irving adding 800k items to our responsibility each year. Installed a culture that was inclusive and positive to the point employees wanted to work for me and not let me down. Installed new protocols and SOPs that helped service our customer to a higher level and ensure all of our SLAs were met with a success rate of 98%. Complete responsibility for the retail business line while assisting other managers with their individual team responsibilities.● Initiated change in the culture of my team which resulted in every person working together, increasing communication and productivity in order to increase service our customers.● Promoted change initiative to increase moral amongst my team which enabled us to work more efficiently with other departments to ultimately be more efficient.● Empowered and engaged with every team member to encourage and work with them to reach their full potential.● Took the initiative change in processes put in place to change with the current needs of our customers Show less

Irving, Texas, United States

Enhanced employee efficiency by monitoring reports, analyzing processes, and implementing recommendations to procedures. Revitalized operations by establishing aggressive yet attainable goals in-line with company vision and monitoring workflow within facilities. Introduced a cultural shift in the workplace, leading to higher performance, efficiency, and throughput, providing the direction and motivation to exceed expectations. Emphasized customer satisfaction by forging open lines of… Show more Enhanced employee efficiency by monitoring reports, analyzing processes, and implementing recommendations to procedures. Revitalized operations by establishing aggressive yet attainable goals in-line with company vision and monitoring workflow within facilities. Introduced a cultural shift in the workplace, leading to higher performance, efficiency, and throughput, providing the direction and motivation to exceed expectations. Emphasized customer satisfaction by forging open lines of communication across departments and strategizing on delivering timely solutions to issues. Improved processes by allocating resources needed to fulfill production targets; supervised direct reports and suggested alterations to procedures. Sustained integrity of information, generating and submitting performance reports while maintaining timekeeping and personnel records. ● Grew reported metrics 10% for 80+ associates through coaching and mentoring; created a team-oriented environment where individuals and teams strove to achieve goals and targets. ● Eliminated overspending an average of 10% by ensuring base access and completion of all travel information. ● Boosted productivity by dissolving barriers between teams and cross-collaborating with multidisciplined departments to infuse new and existing programs with modern-day procedures. ● Transformed local and international underperformers by observing needs, requirements, and drivers, readily sharing knowledge and imparting constructive feedback. Show less

Irving, Texas, United States

Inspired and led multi-department lockbox team of 25, instilling strong work ethic and determination into team. Applied initiative to remedy underperforming areas, leveraging latest data to recommend, gain approval for, implemented solutions; advised senior leadership on best approaches to ensure success of solutions. Built a solid team of go-getters, interviewing, selecting, and training new hires. Crafted training materials, defined specific job roles, and administered required security and… Show more Inspired and led multi-department lockbox team of 25, instilling strong work ethic and determination into team. Applied initiative to remedy underperforming areas, leveraging latest data to recommend, gain approval for, implemented solutions; advised senior leadership on best approaches to ensure success of solutions. Built a solid team of go-getters, interviewing, selecting, and training new hires. Crafted training materials, defined specific job roles, and administered required security and procedural training. Welcomed existing and potential customers to facility, coordinating and hosting lockbox tours. ● Amplified productivity, shrinking recorded hours by average of 15% and decreased workforce by two-people without impact on operations; created cohesiveness between departments. ● Captured company metrics by remaining available to and constantly communicating with employees; interpreted trends into strategies utilized to bolster performance and reported statistics. ● Commanded respect, adaptability, and agility from team, executing routine performance reviews and providing constructive feedback. Show less

Lewisville, Texas

Led all vault processes including customer requests, media distributions, and special projects while motivating employees to reach their full potential. Satisfied targets in two fast-paced, metric-driven branches, finalizing daily operational requirements, weekly reporting, and monthly billing. Empowered employees to be successful as individuals and teams by driving morale and engagement; educated all on standard operating procedures (SOPs), safety, and compliance. ● Slashed overtime nearly… Show more Led all vault processes including customer requests, media distributions, and special projects while motivating employees to reach their full potential. Satisfied targets in two fast-paced, metric-driven branches, finalizing daily operational requirements, weekly reporting, and monthly billing. Empowered employees to be successful as individuals and teams by driving morale and engagement; educated all on standard operating procedures (SOPs), safety, and compliance. ● Slashed overtime nearly 50% by shrinking waste and redefining processes, resulting in 15% boost in operational efficiency. ● Increased profits by reducing costs and aligning procedures with profit and loss (P&L) goals. ● Facilitated Safety and Security program across 32 branches in Texas and Oklahoma territory, leading to fewer accidents and injuries in the workplace while ensuring company remained in compliance. ● Project managed merger of two branches into a single location consisting of 1M+ tapes and 5K+ containers. Show less

Grand Prairie, Texas, United States

Motivated 36-direct reports to achieve full potential through training, coaching, and support on plant floor with an emphasis on safety. Adhered to corporate guidelines and fulfilled goals while organizing schedules, submitting payroll, and administering safety training. Enhanced performance, optimizing processing of 12-industrial routes on day-to-day basis. ● Shaved 8% off monthly budget through inventory control, ordering sufficient product, reducing waste, and selecting quality… Show more Motivated 36-direct reports to achieve full potential through training, coaching, and support on plant floor with an emphasis on safety. Adhered to corporate guidelines and fulfilled goals while organizing schedules, submitting payroll, and administering safety training. Enhanced performance, optimizing processing of 12-industrial routes on day-to-day basis. ● Shaved 8% off monthly budget through inventory control, ordering sufficient product, reducing waste, and selecting quality, cost-effective alternatives. ● Maximized operations in plant churning $5.5M in annual sales by increasing production efficiency and effectiveness; shared P&L responsibility. Show less

• Opening team manager creating the day to day operation plan created to outperform expectations. • Lead nine direct reports to their full potential within the business line.• Created financial success in the laundry department by minimizing employee overtime and operating costs. • Fashioned innovative methods to continuously improve productivity and moral.• Collaborated with other leaders to maximize the experience for guests.• Successfully managed SOP’s for four… Show more • Opening team manager creating the day to day operation plan created to outperform expectations. • Lead nine direct reports to their full potential within the business line.• Created financial success in the laundry department by minimizing employee overtime and operating costs. • Fashioned innovative methods to continuously improve productivity and moral.• Collaborated with other leaders to maximize the experience for guests.• Successfully managed SOP’s for four separate departments within the hotel. Show less

Valley Ranch

• Lead all dry cleaning operations for an industry leader with a yearly sales net average of over $1.25 million. • Trained and Lead 35 employees to success within the company. • Created and maintained operating standards in a positive team-oriented work environment.• Managed inventory, ordering, labor and payroll our perform company standards.

Bachelors Of Science, Business Administration

Education record