Account Delivery Manager
CurrentPrimary focus on Client Account Management, with traditional project management responsibilities of planning, executing, and controlling scope, schedule, and cost on multiple concurrent engagements, with business development added in to keep the gears turning.• Managed client relationships as well as day-to-day technical project activities for up to 8 concurrent client engagements. • Transformed an inherited underperforming account (one project, $5,400/wk, client and internal teams both unhappy) into a diverse portfolio with 7 successful follow-up projects peaking at $67,000/wk and grossing over $900,000 in 2019.• Directly managed $1.75 Million in client revenue in 2019 – a >33% share of the company’s portfolio.• Standardized and established documented processes and workflows for business development, project ingestion, and project management.