• One of the original six Build.com Pro Account Managers who were introduced in 2011. The Pro division now consists of over 60 sales representatives.• Have successfully managed over 400 key builder accounts at one time.• Consistently would reconcile over $600K in net revenue per month.• Implemented a micro website for a specific account which resulted in 15000% growth YOY averaging $137,000 net revenue per month.• Pioneered the Business Coordinator Program to support and grow our Account Management team. • Designed and taught sales trainings for a division of 150 sales representatives. • Worked direct with over 30 manufactures to improve sales strategies and support for their products. • Excels in customer satisfaction, retention and de-escalation.

• Top producer of the company’s sales force January, 2009 (175 Loan agents)• Originated over 92 million dollars in funded loans from Jan 2008 to Dec. 2009• Consistently in top 1% of the company’s sales division• Presented the President’s Club Customer Service Award for 2008 & 2009• Was promoted to Senior Mortgage Banker in only 3 months of the initial hire date• Key member of the sales & management team*Was the first to receive guidelines and leads for new loan products*Sales calls were recorded and used for the training of new and existing sales agents*Would hold training Q&A sessions with new and existing sales agents*Assisted the Sales Director with potential Customer Care issues *Successfully coached other divisions to exceed their sales goals

• Received the Sales Excellence Award for Northern California Region in 2007• Dramatically Increased volume and revenue of sales routes up to 200%• Increased market share in existing accounts• Developed strong relationships with grocery managers and administrators• Solicited and obtained new accounts by thinking outside the box• Appointed Safety Representative for the Chico division from 2003-2007• Introduced new promotional products to new and existing accounts• Gained new accounts with superior product knowledge & execution