● Designed and implemented an internal website that linked the workflow of the Web Content Management Team and Av Team, improving the workflow within the teams by 75%.● Developed and implemented a Daily File parser to automatically create and track legislative hearings, significantly improving user experience and reducing the workload for multiple teams by 1 hour each everyday.● Conducted testing of legislative websites for bugs and vulnerabilities to ensure optimal performance and user experience.

● Collaborated with a team to develop and manage the Legislature’s websites, ensuring up-to-date and accuratecontent for over 500,000 users per month in a fast-paced environment. Examples include: Assembly.ca.gov& Senate.ca.gov● Created comprehensive training materials for web content management procedures, including checklists,ensuring legislative hearing recordings were posted in compliance with state law.● Excelled in a fast-paced environment by promptly addressing and effectively resolving Legislature customerinquiries and requests.

● Planned, designed, and assembled customized PCs for an array of customers according to their given specifications and needs.● Troubleshoot hardware problems on both desktop and laptops, replacing hardware components as needed to ensure optimal system performance.● Resolved software issues, replacing or updating software as necessary to maintain system functionality and user satisfaction.

● Provided high-quality services and a shopping experience that met guests' needs, enhancing customer satisfaction.● Efficiently sorted, tracked, and meticulously maintained accurate logs of store inventory.● Executed closing routines ensuring a clean and organized store environment.