Jason Loo Email & Phone Number

Singapore

Malaysia

1) Support new product development and establish supplier quality plan.2) Qualify manufacturing process/ setup.3) Review and buyoff first article inspection.4) On-site support for manufacturing quality issue.5) Monthly supplier Quality review.6) Drive supplier base on 3 main key indicator; a. Supplier out of box inspection result. b. Supplier process first pass yield. c. Customer on-site source inspection result.7) Drive supplier for quality issue closure with Quality tools.8) Oversee on-site source inspection.

Singapore

1) Monthly product quality status update.2) Monitor field return rate and drive product field quality improvement.3) Analyze and drive potential quality improvement activities to for lower field return rate.4) Analyze field quality complaints and drive for containment and preventive actions.5) Provide year-to-date product quality data/ field issue as reference for new product development.6) Weekly review on field quality related issue with factory. (in-house manufacturing and OEMs)7) Worldwide service spare parts management.8) Online FAQs/ troubleshooting management.

Singapore

1) Oversee new product quality qualification to ensure time to market; manage quality fulfillment of project via DfSS tracker.2) Define new product quality requirement.3) Define quality test plan for new product.4) Ensure new product hardware and software maturity prior product launch.5) Ensure identified Critical To Quality parameter meet process capability’s target.6) Participate in DFMEA and PFEMA.7) Support initial field feedback and drive for closure.8) New product approbation and features certification.9) Manage quality fulfillment of project via DfSS tracker.10) Provide quality status, advice and recommendation during milestone meeting.11) Escalate key un-resolved issue when appropriate.

Singapore

1) Contract manufacturer management.2) Contract manufacturer monthly and quarterly quality review.3) Monthly contract manufacturer performance monitoring.4) Drive contract manufacturer for quality improvements/ initiatives.5) Ensure timely submission of 8D report, OQA report, audit report and etc.6) Review 8D report and drive proper closure for field quality issues via quality tools.7) Perform process and ESD audit.8) Product outgoing quality and reliability monitoring.9) New product/ piece part/ process qualification.

Penang, Malaysia

1) Ensure full support from suppliers in quality aspect.2) Provide technical support to internal team.3) Ensure implementation of corrective/ preventive action in suppliers’ manufacturing process.4) Continue improvement plan for suppliers.5) Pro-active suppliers’ management.6) Coordinate communication between customer, internal team and suppliers.

Master’S Degree, Business Administration, 3.36/4

Bachelor’S Degree, Microelectronics And Physics, 2.14/4