Professional Objective To contribute my leadership, information technology, computer applications, and customer service expertise to a successful and growing organization.Applied knowledge of Lean operations, continuous process improvement, complex problem solving, root cause analysisExceptional Customer Service Skills: In-person and telephoneHigh-energy, versatile, flexible, organized, friendly, self-motivated professionalSpecialties: a + , network +, account management, administration, billing, color, copy, cpr certified, customer relations, customer service, desktop publishing, graphic design, internet software, microsoft access, microsoft excel, microsoft office, microsoft outlook, microsoft powerpoint, microsoft publisher, microsoft word, networking, press releases, programming, quality, web site production,