Incident and Event Manager in Fairfield CaPerform data analysis/trending on the network and applications as per predefined documented proceduresMonitor Change Management activities for notification of alarm suppression and post maintenance validations to take placeInitiate and manage conference bridges for incidents that occur on the IT infrastructure network partnering across Telecom services, Electric Distribution, and Electric Transmission operation teams. Evaluate and implement operational process within the Utility domain (e.g. Gas, Electric, Telecom Network, TCP/ IP UC4)Responds to critical Alarms related to the delivery of Power to the vast majority of California.

Complete knowledge of the HFC system from the Head-end to the customers houseInstalled and Serviced customer Home Networking systemsInstalled and serviced VOIP systems while ensuring continuity of the customers Home AlarmsPre-wire single unit dwellings in order to provide “ready hook-up” capabilitiesInstall Cat5e for easy Internet access in businesses and homes