Jason Marks Email & Phone Number

United States

Carlsbad, California, United States

Helps maintain a travel benefits website by driving development across two critical service teams: Financial Services and Data Warehouse.Lead refinement and took ownership of multiple backlogs through agile framework applying both Scrum and Kanban methodologies within Azure DevOps.Oversaw the implementation of agile for team of well-established developers. Disrupted anti-patterns, stopped working in silos, and formed strong team dynamics rooted in communication and shared understanding of everyone's work.Established creative processes to streamline team communication, limit required meetings, and ultimately protect developer's time.Financial Services: Owned daily decisions over payment processing, supporting new revenue streams, improving financial recordkeeping/tracking, reducing cost of individual transactions, and building unified payment component to be used across multiple complex systems.Data Warehouse: Responsible for introducing structure and business-driven prioritization to team with constant flow of urgent requests. Helped create guidelines to drive roadmap progress while ensuring that ad-hoc critical work items do not fall by the wayside. Met regularly with requestors across the entire organization and managed the expectations of key stakeholders at every level. Developed technical understanding of data warehouse architecture and data manipulation.

Los Angeles, California, United States

Worked in a mentorship under a principal data engineer at a software start-up helping develop automated messaging solutions for medical providers. Exposure to SQL, Python, PostgreSQL, Amazon Redshift, Apache Airflow, Tableau and JIRA.

San Juan Capistrano, California, United States

Served as assistant to branch manager and functioned as go-to problem solver with any particularly technical challenges. Core team member of financial group with an increase of $70 million dollars assets-under-management during tenure.Worked with proprietary financial planning and investment performance reporting software. Regularly drafted client correspondence and effectively communicated technical financial information to a non technical audience. Developed strong written and verbal skills for professional communication by owning most client-facing correspondence.Helped cultivate deep relationships across book of business with over 200 clients through strong customer service and interpersonal skills. Organized multiple client and professional networking events. Established new processes for regular client communication and reporting to streamline communication while improving personalized customer service.Managed marketing and social media presence through Facebook and LinkedIn. Utilized search engine optimization to cultivate new business. Navigated extremely complex regulatory requirements for financial service advertising.Managed ACH payment systems while complying with AML policy. Received Series 7 and 63 licenses.

Encinitas, California, United States

Established as a key leader at a casual, upscale family owned restaurant. High standards for punctuality, product knowledge, customer service, and ability to react quickly in a fast-paced high intensity environment.Developed strong ability to organize and prioritize my work quickly and handle stressful situations with grace. Consistently built lasting relationships with customers and made their experience unique through clear communication, strong follow through, anticipating needs, and a sense of humor.Grew a deep appreciation for moving with urgency and the need to support colleagues succeed as part of my team.