People Artist, Human Resources and Project Manager skilled in the care and feeding of people and organizations. Facilitator, process leader, and mentor who provides transformative coaching with art, empathy, and data. Engagement-focused team leader who influences outcomes according to the mission, vision, and values of the organization.2020 - PRESENTSupreme Delivery Texas, General Manager Empowered and trained leaders at multiple levels through coaching and mentoring to provide empathetic feedback for continuous improvement of individuals and the team.Created a training and development program that increased driver productivity while mitigating risk and dependencies, growing the staff from 20 to 100 employees.Developed a team mentality, clear roadmap, achievable milestones, and infrastructure to become the 2nd highest rated DSP in the Houston region within 1 year from launch.Administered benefit enrollment and worker’s compensation claims.2009 - 2020CrossPoint, Director Using Agile and Lean methodologies, created and oversaw the implementation of a value-stream roadmap, increasing volunteer leadership and engagement by over 40%.Simultaneously led 4-6 cross-functional, self-organized teams; facilitating planning, stand up, presentations, retrospectives, coaching, and mentoring staff and volunteers.Led implementation of multiple SaaS within staff and congregation.Presented to large, medium, and small groups.Managed HR needs: benefit plans, onboarding, improvement plans, and disability claims.Created and administered annual budgets for ministries. 2005 - 2009New England Financial - Financial Advisor & Sales ManagerProvided financial services and planning to business owners and executives regarding asset protection, risk management, employee retention, and business continuation. Recruited, hired, and trained financial service representatives. Built a team that leveraged Subject Matter Experts to cater to high net-worth individuals.Leaders-Level Producer 2001 - 2005Concordia, Youth EvangelistRecruited, trained, and mentored volunteer youth leaders. Created and administered annual budgets.