• Assess the feasibility of new product lines• Monitor successes/failures and analyse sales data• Set up promotions, adjust re-order levels and create projections

• Conduct monthly service checks on company kiosks at various locations.• Repair and maintain kiosks when needed.

Internet Technical Support Specialist(London, ON)• Worked on and with a number of specialized teams to ensure retention of high value customers.• Exceeded monthly compliance targets and received many performance bonuses.• Worked on a rotating shift schedule to meet company needs.Billing Support Representative(North Bay, ON)• Assisted customers in understanding their bills and charges• Provided options for customers looking to save money• Successfully up sold a variety of packages/features