Jason Putignano Email & Phone Number

vAuto is a provider of software and consulting services with focus on U.S. automotive dealerships.As a Senior Performance Consultant, I assist U.S. auto dealerships with acquisitions, liquidations, wholesale,forecasting, account planning, inventory, and buy planning. As needed, I provide onboarding and training onsoftware tools. My main goals are to optimize dealership sales and revenue performance and ensure dealers’inventory matches consumer needs through benchmarking and trend forecasting. I work with a portfolio of600 clients nationwide, with 80+ unique client engagements each month.▶ Increased dealer sales and profits 10% annually on average by providing insights, tools, and expertise.▶ Ensured strong client retention under benchmark of 0.9% loss by delivering insightful and actionableadvice.▶ Maintained client base during COVID by developing strategy success roadmap for dealership reopenings.

Spartanburg, South Carolina

Open Road Consultants, LLC is a boutique consultancy specializing in customer service, brand building, andcommunication.As Owner and Lead Consultant, I developed specific client-based strategies for customer service andengagement, waste elimination, inspection and valuation of inventory, and network building. I establishedmy client base by cultivating relationships and through networking building. I counseled clients on elevatingcustomer experience while delivering a roadmap to capitalize on untapped customer bases.▶ Assisted multiple clients in increasing sales and customer count by delivering strategic insights.▶ Enabled clients to achieve consistent 5-star online ratings by optimizing customer experience.

Greenville, South Carolina Area

CarMax is a publicly held used automotive vehicle dealer with $18.95B in revenues and 27K employees.In this role, I managed teams of 7–10 buyers at off-site wholesale auctions. I sourced inventory for multiplestores, reviewed weekly inventory levels, generated buy plans, evaluated conditions, forecasted profits, andnegotiated prices.▶ Awards: President’s Club – exceeded all other buyers in territory of 150 on buyer performance KPIs.▶ Tapped by senior leadership as go-to person in taking auction teams from “worst to first.” Turned around 4underperforming auction teams and championed change by emphasizing direct and timely feedback,promoting open communication, and providing training, coalition building, and accountability.▶ Achieved #1 status in SE region and #2 national customer rating for weekly in-house wholesale car auctionswith average inventory value of $250K–$350K. Increased average attendance from 40-50 to 70–80 weeklycustomers by improving transparency, communication, and customer satisfaction. Served as mentor anddeveloped transition plan for incoming manager who went on to achieve #1 national customer rating.▶ Elevated customer satisfaction and employee engagement by unifying multiple siloed departments.Inspired leaders to collaborate and pursue common vision and goals. Established strategies and ledimplementation of standardized benchmarks, messaging, and processes. Persuaded senior managers tobecome better leaders and worked with associates to change behaviors.

Anderson, South Carolina

As Executive Team Lead, I held the dual role of managing the daily replenishment process of a $24M annualretail store and also overseeing its remodel. I led a team of 25 in daily operations, monitoring payroll andscheduling, and coached and developed staff. I also led the remodel of a store and installation of a new freshproduct department.▶ Elevated customer experience by aligning replenishment team, greeters, cashiers, and remodel team.▶ Achieved highly favorable vendor relations score by improving collaboration and communication.

New York, New York

Argo Real Estate is a management company with 200 employees serving high-end residential properties inNew York City.As Property Manager, I oversaw daily operations of 5 co-operative apartment buildings with 474shareholders, 34 full-time employees, and annual maintenance payments of $11M. I led monthly board ofdirectors meetings and served as liaison between our co-op and counsel on legal matters. In addition, Ioversaw all capital projects, with budgets up to $1M.▶ Elevated resident experience and reduced repair and maintenance costs 25% by designing andimplementing new work order system.

New York, New York

SG2 Management is a real estate company which manages Section 8 housing in Bronx, NY with 100+employees.As Portfolio Supervisor, I led a team of 40 employees and oversaw daily operations of a portfolio consisting of25 Bronx-based Section 8 buildings comprising 1,776 units and monthly rent of $1.4M. I managed payables,receivables, and government subsidies.▶ Promoted communication between tenant advocacy groups and government agencies to break down barriers, leading to increase in collection of tenant arrears and resolution of community concerns.