Jason Rhoads Email & Phone Number

Houston, Texas Area

Skillfully manage the entire sales lifecycle while seamlessly handling new product rollouts, key account management and retention, customer relationship development, contract negotiations, order fulfillment, and other activities to develop sales.

Houston, Texas Area

• Oversee daily management of all UltraClean routes and their entire customer base. Cintas is a $3.8B global publicly traded company that provides facility services for over one million businesses throughout North America.
• Realized double digit growth of 22% from FY’17 to FY’18. Core components included retraining of service technicians, promotions and demonstrations and increased involvement with the sales team.
• Reduced lost business for the division by 14% due to strengthening customer relationships and reselling the value of service.
• Implement unique retention programs such as after-service surveys, before and after photos and cross-selling into other Cintas products and services.
• Six Sigma Green Belt certified to improve processes, analyze and solve quality problems.
• Partner with the sales department by attending and presenting at sales meetings and pre-service walkthroughs on new accounts.

Houston, Texas Area

• Oversaw the daily management of 12 Facility Service routes involving account management, benchmarking evaluation and conducted weekly performance meetings.
• Made customer visits to assure a high level of customer satisfaction and resolved any service issues.
• Achieved a budget and handled operational issues that affected service.

Houston, Texas Area

• Trained new Facility Service partners and improved the service of tenured partners.
• Provided hands-on support of direct reports including riding on route with Service Sales Representatives and alone when necessary.

Houston, Texas Area

• Maintained a customer base of $12K weekly revenue by delivering a high-quality level of service and products that fit the customer’s needs.
• Grew route from $7.5K to $12K/week by selling additional products, increasing current inventories according to need, direct selling of products from specialty catalogs and generating new business sales leads within.
• Managed customer renewals and assisted with accounts receivable.
• Achieved #1 district rank in the Direct Sales category in 2001.

Houston, Texas Area

• Assisted businesses in creating and evolving their advertising efforts via the yellow pages.
• Consistently met and exceeded sales goals such as revenue increases, and new clientele coupled with effective loss-management.
• Prospected for new business through cold-calling, local and national trade associations/shows, the Internet, and networking events to increase sales by an average of 15% each year.
• Recognized regularly for outstanding customer service, client retention and publisher satisfaction.
• Maintained meticulous client records to insure account continuity and accurate invoicing.

Houston, Texas Area

• Maintained all aspects of vehicle rental accounts via communication with insurance adjustors, service centers and customer.
• Worked with team in preparing and placing 45+ customers in rental cars daily.
• Involved with branch accounting and administrative duties.

Round Rock, Texas

• Created customer base through the sales and support of home computer systems.
• Organized and held weekly team meetings for the Home Sales Division.
• Coached teammates and mentored new hires.
• Exceeded expectations in attainment of daily goals and metrics.