• Sell D.C. United soccer merchandise to fans and customers utilizing Point of Sale (POS) registers. • Accurately receive, inventory, tag, and merchandise new and restock merchandise daily and before each match day.• Perform on-site jersey customization using heat press with logo, name, and number transfers.• Open store in the morning, close store in the evening, and assist Store Manager with other daily tasks.• Support stadium retail operations during D.C. United exhibition… Show more • Sell D.C. United soccer merchandise to fans and customers utilizing Point of Sale (POS) registers. • Accurately receive, inventory, tag, and merchandise new and restock merchandise daily and before each match day.• Perform on-site jersey customization using heat press with logo, name, and number transfers.• Open store in the morning, close store in the evening, and assist Store Manager with other daily tasks.• Support stadium retail operations during D.C. United exhibition, MLS All-Star, NWSL, XFL, and college games as needed. Show less

• Prepare original designs for use in online and print applications including web, social, magazine ads, posters, flyers, banners, menus, and business cards for clients that included bars, nightclubs, restaurants, non-profits, and professionals.

• Nightclub disc jockey and video jockey focusing on 70’s disco, 80’s retro, and 90’s-00’s classic, pop, and club music.

• Sell baseball merchandise to fans and customers utilizing Point of Sale (POS) registers.• Provide outstanding guest experience customer service and help locate retail items in various stores throughout the stadium for purchase.• Accurately receive and merchandise new and restock merchandise before each game day.

• Worked with the Site Manager to ensure all elements of the experience were working properly.• Performed preventative maintenance on critical systems to keep the venue in good condition.• Repaired, rebuilt, or improved elements of the exhibit to standards established by the creative department and NBC/Peacock including set props, audio/visual, lighting, and furniture.• Provided tech support for ticket scanners, computers, cameras, printers, televisions, speakers, and other… Show more • Worked with the Site Manager to ensure all elements of the experience were working properly.• Performed preventative maintenance on critical systems to keep the venue in good condition.• Repaired, rebuilt, or improved elements of the exhibit to standards established by the creative department and NBC/Peacock including set props, audio/visual, lighting, and furniture.• Provided tech support for ticket scanners, computers, cameras, printers, televisions, speakers, and other electronics when needed.• Completed daily and weekly inspection checklists and inventory.• Assisted creative and labor teams and Operations Touring Manager with load-in, installation, dismantling, and load-out of exhibit.• Maintained cleanliness of the exhibit including sweeping floors, wiping down exhibits, restocking and cleaning restrooms, and removing trash around the venue to keep the location clean and welcoming for guests and team members. Show less

• Supervised day-to-day exhibit floor operations including, but not limited to, ticketing, guest services, guest flow, and photo operations.• Provided a memorable experience for guests with a positive and hospitable attitude.• Maintained and ran the daily break schedule to ensure employees got required breaks and rotated through assigned positions efficiently.• Helped to train and develop current and new-hire team members.• Assessed the effectiveness of the team and provided… Show more • Supervised day-to-day exhibit floor operations including, but not limited to, ticketing, guest services, guest flow, and photo operations.• Provided a memorable experience for guests with a positive and hospitable attitude.• Maintained and ran the daily break schedule to ensure employees got required breaks and rotated through assigned positions efficiently.• Helped to train and develop current and new-hire team members.• Assessed the effectiveness of the team and provided feedback to Site Manager to enforce disciplinary actions as outlined in the employee handbook.• Completed daily End of Day reports in a timely manner. Show less

• Worked with the Show Services Team Lead to ensure all elements of the experience were working properly.• Provided tech support for ticket scanners, computers, printers, televisions, speakers, and other electronics when needed.• Maintained cleanliness of the exhibit including sweeping floors, wiping down exhibits, restocking and cleaning restrooms, and removing trash around the venue to keep the location clean and welcoming for guests and team members.• Jumped in to support exhibit… Show more • Worked with the Show Services Team Lead to ensure all elements of the experience were working properly.• Provided tech support for ticket scanners, computers, printers, televisions, speakers, and other electronics when needed.• Maintained cleanliness of the exhibit including sweeping floors, wiping down exhibits, restocking and cleaning restrooms, and removing trash around the venue to keep the location clean and welcoming for guests and team members.• Jumped in to support exhibit operations and performed duties as needed to ensure the best guest experience. Show less

• Lead a two-year project to overhaul Fuel Bar product offerings and smoothie menu at 6 locations after identifying new snack and drink products and healthier ingredients from various vendors.• Created a new Fuel Bar Training and Operations Manual to outline smoothie prep standards and to establish customer service and cleaning procedures.• Assisted with Gear Shop, Fuel Bar and smoothie employee training, and monthly inventory.• Identified and purchased Gear Shop retail athletic… Show more • Lead a two-year project to overhaul Fuel Bar product offerings and smoothie menu at 6 locations after identifying new snack and drink products and healthier ingredients from various vendors.• Created a new Fuel Bar Training and Operations Manual to outline smoothie prep standards and to establish customer service and cleaning procedures.• Assisted with Gear Shop, Fuel Bar and smoothie employee training, and monthly inventory.• Identified and purchased Gear Shop retail athletic apparel and designed most screen-printed and embroidered items.• Worked with multiple vendors to get best wholesale pricing, consistently identify and source new products, ensure on-time deliveries, and address invoice/billing issues.• Was responsible for selecting, purchasing, and installing new retail apparel fixtures for two new gym locations and three current gyms that were in need of renovation and expansion.• Worked closely with company Project Manager to plan, design, and oversee building of two new smoothie bars and two renovations including equipment selection and layout, permitting, and health department inspection and approval.• Created print, web, and digital sign, ads, menus, and marketing materials for VIDA Fitness, Bang Salon, aura Spa, Capital City Brewing Company, and Penthouse Pool Club events, classes, sales promotions, and monthly membership and customer specials.• Assisted with planning and execution of annual charity 5K event for first four event years. Served as Race Coordinator for year five and planned all aspects of event prior to and day-of.• Assisted with planning and execution of UAC events such as the annual charity silent auction, Oktoberfest, and company anniversary and holiday parties. Show less

• Originally hired as part-time Front Desk Associate. Promoted to full-time Front Desk Shift Supervisor after three months. Promoted to Administrative Operations Manager after approximately 6 months.• Processed membership cancellations, freezes, and billing issues.• Processed daily cash and check bank deposits and balanced register tills and petty cash.• Recovered outstanding monthly membership dues and personal training dues balances.• Assisted Membership Sales department with… Show more • Originally hired as part-time Front Desk Associate. Promoted to full-time Front Desk Shift Supervisor after three months. Promoted to Administrative Operations Manager after approximately 6 months.• Processed membership cancellations, freezes, and billing issues.• Processed daily cash and check bank deposits and balanced register tills and petty cash.• Recovered outstanding monthly membership dues and personal training dues balances.• Assisted Membership Sales department with new member tours and processing new membership contracts.• Supported other departments with meeting monthly goals and planning member events, special workshops, and classes.• Ordered all Front Desk, Fuel Bar, and Gear Shop products and supplies from multiple vendors, maintained storage and inventory closets, and tracked monthly inventory counts.• Assisted with training and supporting Front Desk and Fuel Bar staff. Show less

• General retail responsibilities included: Opening store on-time Monday-Friday, purchasing clothing (denim, shirts, underwear, athletic wear, swimwear), receiving orders from UPS, FedEx, etc., maintaining store cleanliness and stock, greeting and ringing customers, and monthly inventory counts.

• Originally hired as Tuesday night DJ and continued until the end of my employment. Hired on a full-time basis in January, 2002. Promoted to Assistant Bar/Promotions Manager in November, 2003. Promoted to General Manager in December, 2006.• Lounge/bar/nightclub operations including: Hiring bar and security staff, talent booking, payroll, daily bookkeeping and deposits, event promotions, liquor and supply orders, audio and lighting maintenance, building and bar maintenance, and… Show more • Originally hired as Tuesday night DJ and continued until the end of my employment. Hired on a full-time basis in January, 2002. Promoted to Assistant Bar/Promotions Manager in November, 2003. Promoted to General Manager in December, 2006.• Lounge/bar/nightclub operations including: Hiring bar and security staff, talent booking, payroll, daily bookkeeping and deposits, event promotions, liquor and supply orders, audio and lighting maintenance, building and bar maintenance, and marketing/advertising. Show less

• Originally hired as Sales Clerk and Cashier. Promoted to Receiving Department after 6 months. After a year, was promoted to Administrative Assistant and continued in this position until the end of my employment approximately 7 months before the store/company closed.• Worked cash register and Ticketmaster computer to complete sales.• Assisted customers on the sales floor and stocked merchandise.• Received, priced, and maintained store inventory of over 100,000 CD's, books… Show more • Originally hired as Sales Clerk and Cashier. Promoted to Receiving Department after 6 months. After a year, was promoted to Administrative Assistant and continued in this position until the end of my employment approximately 7 months before the store/company closed.• Worked cash register and Ticketmaster computer to complete sales.• Assisted customers on the sales floor and stocked merchandise.• Received, priced, and maintained store inventory of over 100,000 CD's, books, magazines, videos, toys, and other sideline merchandise.• Purchased product for 12" records and CD singles department.• Prepared staff time sheets and payroll and worked with HR Department in California to resolve HR issues.• Prepared daily sales history reports and daily cash and check bank deposits.• Ordered office, operating, and maintenance supplies with corporate office and outside vendors.• Attended manager meetings, took meeting minutes, and prepared memos to communicate to store staff and managers. Show less