Jason Sharp Email & Phone Number

Lake Mary, Florida, United States

Pleasant Prairie, Wisconsin

Stay at home parent(to a very energetic 2 year old son and talkative 14 year old daughter) both very tough bosses!!!

Schaumburg, IL

Crystal Lake, IL

• Sell all products and services offered by the AT&T.
• Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
• Maintain strong knowledge of all AT&T products, accessories, pricing plans, promotions, and service features.
• Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs.
• Handle service inquiries from customers.
• Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.

Arlington Heights/McHenry, IL

• Supervises the overall daily operation of a store including hiring, discipline, and scheduling of employees to ensure cost effective and quality Store Operations.
• Meet assigned sales performance and profitability criteria.
• Ensures customer satisfaction.
• Maintains inventories at adequate levels, promotes sales, and maintains the appearance of the store.
• Completes accounting and paperwork associated with cash receipts and prices and conducts physical inventories.

Arlington Heights, IL

• Responsible for ordering, shipping, receiving, organizing, and merchandising inventory.
• Perform monthly inventory audits and reconcile discrepancies.
• Assist customers with the purchase of AT&T products and services, features, accessories and bill payments.
• Answer inbound calls and assists sales representatives.
• Process paperwork and perform other duties as assigned by management.
• Sell all products and services offered by the AT&T.

Schaumburg, IL

• Handle customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.
• Offer alternative solutions where appropriate with the objective of retaining customer's business.
• Handle business transactions in connection with activation of new customer accounts on a computer terminal.
• Communicate with customers using web-based tools and demonstrates the associated proficiency in typing and grammar.
• Make financial decisions to protect/collect revenues and adjusts customer accounts.
• Broad working knowledge of AT&T practices and operations and demonstrates continued and consistent proficiency of the skill sets utilized within the Host Call Center.